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Dr. Liliya MacKenzie

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56 reviews

Ratings for Dr. Liliya MacKenzie

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Our family was treated like royalty at MacKenzie Orthodontics. Could not be happier with the results or with the friendliness of the staff. The doctor is a sweetheart. She was lovely with both of my children. Two perfect smiles: thank you!

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flag | Submitted August 3, 2018

2
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

I went to Dr. Mackenzie, on a recommendation from my Dentist. But I was so disappointed by her unprofessionalism in the clinic, when she started to speak badly about competitors in front of staff and patients to dissuade me from seeking a second opinion, after I found the monthly payments too high. This is not the kind of behaviour that I would expect from a health care professional. While I cannot comment on much else, I will say that the experience was enough to make certain that I will not be returning to this clinic, and will seek treatment elsewhere. Very rude and disappointing! Patients should feel comfortable seeing the best provider for themselves and their families, and not pushed or tricked into anything. I wish Dr. Mackenzie felt the same.

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flag | Submitted July 1, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Exceptional customer service from the time you walk in. Everyone knows your name. Lauren and Jenna were fantastic with my daughter who was terrified in her first appointment. We have been going there for a couple of years now, and she actually looks forward to her appointments.

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flag | Submitted April 2, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. MacKenzie is wonderful. I'm actually quite surprised by some of the negative reviews, as my experience was fantastic. I had extremely crooked teeth (like-never-ever-smile-in-pictures level crookedness). I was very concerned about having my teeth visibly straightened, but she had to do combination of traditional braces, followed by Invisalign in order to correct the multitude of issues with my teeth and my bite. She was always understanding of every concern I had and she did a great job of expediting the experience of having braces and transitioned to Invisalign as soon as possible. She is kind, knowledgeable, gracious, and professional at all times. Loved my experience with her!

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flag | Submitted January 10, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

She's an amazing orthodontist and does great work. The rest of the people in the office are really kind and accomodating. I have never been made to wait. My Invisalign treatment has been smooth with no hiccups. I had seen two other orthodontists before who suggested I had my jaw broken to fix the crossbite I had, and Dr. MacKenzie fixed it in less than a year with no jaw surgery.

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flag | Submitted November 10, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

We love it there. My daughter had braces and my son had Invisalign and we were very impressed with how smooth everything went. The kids get compliments on their smiles all the time. The payment plan was extended so I did not have to pay for the two kids at once.

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flag | Submitted October 27, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

They are truly wonderful. So caring and kind that we've recommended them to everyone.

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flag | Submitted August 21, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr MacKenzie's husband is a computer guy and manages to get almost all of her bad reviews removed. Don't believe what you read here

Was this rating useful? 1

flag | Submitted July 27, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

We're very pleased with the treatment of both children at her office. The staff are WONDERFUL and Dr. Mackenzie is lovely. Bith my kids have beautiful smiles. Cannot recommend her enough.

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flag | Submitted June 7, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My experiences with Dr MacKenzie throughout my daughters orthodontic treatment exceeded our expectations not only in her smile improvement but also how she treated my daughter. I highly recommend Dr MacKenzie to my family and friends.

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flag | Submitted November 14, 2016

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Dr. Liliya MacKenzie's Credentials


Facility Affiliations


Accepting New Patients

Unavailable


Biography

Unavailable


Languages

Unavailable


Education

  • University of Rochester (Grad. 2009)

Other Specialties

Unavailable


Areas of Expertise

Unavailable


Awards & Recognitions

Unavailable


Publications & Research

Unavailable


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Amerigroup
Blue Cross / Blue Shield
  • BCBS Illinois
CIGNA
Medicare
Molina


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