Ratings for Dr. Anthony Y. Hui
Great paediatrician! He is the doctor for our two children. The nurse helped delivered our first baby recommended him. He has lots of experience and very skilled in admitting vaccinations. Because we live in Markham, he allows us to book the special Saturday appointments, so that we could avoid crazy weekdays traffic in downtown. The nurse/reception is also very nice. She always gives suggestions for our babies' problems. And she would accommodate next day appointment if the child is suddenly ill. I really hope he will not retired in the near future, so that our children would always be in good care of him!
I've been bringing my 1.5 years old son since his birth to Dr H. I've never had bad experiences with any of the receptionists (there are at least 4 receptionists that I've seen over the past 1.5 years). When I had to call to make an emergency appointment, the receptionist on call would always take the time to ask what were the symptoms and whether she recommended taking the baby in or not. On the occasion that the baby needed to be seen that day, I had no problem getting a same day appointment. With Dr H, I find him overall very knowledgeable and kind. He does sometime rush through the appointments. I've never had to wait long during appointments though.
The secretary has no personality, she is unkind and rude. My first experience with her was about 4 months ago when I took my grandson for his 18 month vaccine. I walked in the room, she never acknowledged us. After approximately 15 minutes, I walked to her desk, stood there waiting for several minutes, finally I had to say hello or excuse me, before she looked up at me. I have never had such an unfriendly and unprofessional experience. Today i went with my daughter in law and my 2 year old grandson for a follow up appointment. 2 days earlier we were at Sick Kids Hospital, where he was diagnosed with asthma. I dropped off my daughter in law and grandson in front of the building, parked the car and than made my way to the Doctor's office. Upon my arrival I found my grandson crying, when I asked my daughter in law what happened, she told me that the secretary made them wait in the hallway of the building, they were not allowed in the waiting room. My daughter in law is Latino, I believe that possibly the secretary may be racist or at the very least is very unkind, disrespectful and she should not be in a Pediatrician's office. I expect someone who likes people especially children, someone who is cheerful and kind.
This MD discriminated against my daughter for being 10 months to old to be admitted as a patient. I believe that in order to bill OHIP more, he refuses to take on new patients over 1 month old. At the time, my daughter was just 11 months old, yet he refused to see her. This is ridiculous. He needs to be reminded that patients are CUSTOMERS, and that we pay his salary. Age discrimination is never appropriate, and in this case it makes his practice seem like a farce. His receptionist was also rude and unhelpful.
I have been at this clinic since my child was born. The doctor is helpful although I sometimes doubt his knowledge. My child had a rash and I asked him about it and he did not even take a look at the rash. To make maters worse, there is a nurse/receptionist who happens to be the worse nurse possible. She is rude, embarrasses clients not only on the phone but also in front of other clients, denies appointments, and take other clients in front of you. I feel like she has no concept of what parenting is like. The office would be much friendlier without her.
Felt very welcome from the moment we walked in. Clean office, friendly receptionist/RN who was attentive and very thorough. When she was helping patients over the phone I could tell she really cared about their situation and helped them decide whether or not they needed an appointment or if it could be managed over the phone. Dr. Hui was very friendly, taking a keen interest in our parenting style without judgment and was helpful in answering our questions, reassuring us that what we were asking (gas and congestion management) were typical questions that parents of a 6-week old have. The appointment was on time with no wait and they even had a spot for us to feed our son as he was getting hungry after our appointment. Overall an amazing experience.
I have been bringing my children to Dr H since their birth (13 years) and he has always great with myself and my children. They make appointments to accommodate my insane work schedule and get me in within a day or two of my call. When my youngest had what we thought was a bad cold and couldn't get in to him for a few days, he recommended to take the child to the hospital but to call him and let him know what they said. Turned out to be pneumonia and a week's stay at Sick Kid's. Dr H stopped by to see how we were all doing. If I had a complaint it would be that sometimes he runs behind schedule but that is to be expected with doctors. Some patients take more time than expected. His staff have always been friendly and courteous with me. He's never made me feel like I'm being an over protective mother even when I know I probably am and he explains everything to me and the kids in plain talk and not medical jargon. I would highly recommend him
Dr. Anthony Y. Hui's Credentials
Accepting New Patients
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Awards & Recognitions
Publications & Research