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Rate Dr. Darin Ward

Staff
Punctuality
Helpfulness
Knowledge

Dr. Darin Ward's Ratings

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My husband and I love Dr. Darin! Altho the appt is for me, my hubby and Dr. D always have a chat about their motorcycles. haha Everyone in this office is super friendly and very knowledgeable. It was very busy yesterday but also the week before school. Would highly recommend Okotoks Orthodontics.

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flag | Submitted Aug. 28, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Okotoks Orthodontics has exceeded all of my expectations! The staff is always friendly, informative and professional. I highly recommend Dr. Darin to anyone in need of orthodontic care. Thank you OO for giving me a pretty smile and for always making my treatment a priority!

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flag | Submitted Aug. 27, 2015

Dr. Darin Ward's response
That is so great that you feel we have exceeded your expectations! Everyday we strive to make each visit as great as possible. Thank you for taking the time to let others know about your experience so we can hopefully get more patients just like you=)

Submitted Aug. 27, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

We have two children going here for treatment and Dr.Darin and his staff always make the visits as pleasant as possible. They are super friendly and Dr. Darin is great with kids, joking with them and making them feel comfortable. Great place!

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flag | Submitted Aug. 26, 2015

Dr. Darin Ward's response
Dr. Darin and the team love kids...that is why we work in the field that we do. It is so fun to be able to have such great interactions with them and that they are so pleasant to be around when they come in. Thank you for taking the time to let others know about your families time with our office=) ~Loralee

Submitted Aug. 27, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Our 13 year old son goes to Okotoks Orthodontist and all our experiences have been wonderful! I took my 11 year old daughter there yesterday morning for a consult. They were on time, friendly, and have a great coffee machine. Dr. Darin said she didn't need ANYTHING!! He welcomed us to come back in a year to check again as more adult teeth come in but I couldn't be more grateful for his honesty. It was clear Dr. Darin and his staff are with our question about the customer and what is best for them. A huge thank you to Okotoks Orthodontist! Highly recommend going there!!

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flag | Submitted Aug. 26, 2015

Dr. Darin Ward's response
Thank you for bringing your daughter in to see us! We love having your son around, but Dr. Darin definitely will not recommend treatment to someone he doesn't think "needs" it. I often tell people that it's refreshing because you will often hear him say, "You don't need teeth, you don't need straight teeth...what do you want?" Our goal is to focus on what the patient wants and to help them achieve it. Thank you for taking the time to let others know about your experience=) ~Loralee

Submitted Aug. 27, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Great overall experience for our daughter and family! Thank you! Great to use local services as well.

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flag | Submitted Aug. 25, 2015

Dr. Darin Ward's response
We as well prefer support our local businesses and appreciate that you take the time out of your busy schedule to come and see us. Thank you for taking the time to share about your experience. ~Loralee

Submitted Aug. 27, 2015

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

My daughter is always excited to go in for her appointments :) Dr. Darin makes her feel involved with her treatment and makes her laugh. Great with kids :)

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flag | Submitted Aug. 25, 2015

Dr. Darin Ward's response
I'm always excited to come here as well! lol. The kids that come into our office everyday usually help make our days just as great as we hopefully make theirs. Thank you for taking the time to help others to make informed decisions. ~Loralee

Submitted Aug. 27, 2015

5
Staff
2
Punctuality
5
Helpfulness
5
Knowledge

Normally an on - time appointment. Don't come the week before school. Other than the wait everything is very professional and friendly

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flag | Submitted Aug. 25, 2015

Dr. Darin Ward's response
Very true unfortunately. That week before school can get very hectic. we do our absolute best to stay on time and to maximize every visit for every patient. Unfortunately, that day was very crazy with some patients coming in late. We are working on solutions to this in order to help us stay on schedule for those of you who are here for their appointment on time. ~Loralee

Submitted Aug. 27, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I love coming to the office, as we are treated promptly, and with respect for our time/money.

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flag | Submitted Aug. 22, 2015

Dr. Darin Ward's response
That is such a great compliment! We definitely do respect your time and money and hope that every visit makes you feel this way. Thank you for taking the time to share=) ~Loralee

Submitted Aug. 27, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Ward and his staff are simply amazing. I am always greeted with a smile and welcomed to my appointment. The environment is quite relaxing and they always have time to answer my questions. I am near the end of my treatment plan with my braces and I look forward to my last few visits and can honestly say I will miss the entire team there. I would highly recommend this office to friends and family. I will sure to be back with likely more than one of my children. Awesome work gang!!! Jacquie

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flag | Submitted Aug. 21, 2015

Dr. Darin Ward's response
Thank you Jacquie for such a great review! It is always our pleasure when you come into the office and will miss you as well=) We look forward to seeing having you back with your family. Don't be a stranger...you are always welcome to stop in for a visit=) ~Loralee

Submitted Aug. 27, 2015

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

The office is beautiful and the staff is lovely! I was very impressed that Dr. Darin tries to avoid using braces....brilliant! I wasn't too impressed that just having a mouth guard or possibly a retainer would be almost the same price as getting braces...not much of a difference. All in all it was a good experience.

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flag | Submitted Aug. 21, 2015

Dr. Darin Ward's response
Thank you so much for taking the time to leave us feedback. Also, thank you for the compliments and we are glad you had a positive experience in our office. Regarding the fee's: we do our best to make all the services we provide as affordable as possible to help people achieve their goals in a way that fits their schedule and budget. Thank you again for your review! ~Loralee

Submitted Aug. 27, 2015



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