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Ratings for Dr. Catherine Hui

4
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

I really really like the receptionists. They are very helpful so show that they cares. Though the phone lines are very busy, eventually it’ll be your turn if you’re patience. I overheard they have to manage 800 income call in a day ( OMG ). I’m pretty sure if you are polite to others, they’ll treat you the same way. Comes around goes around!!! Cheers.

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flag | Submitted January 13, 2018

1
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

The doctor is awesome, her receptionists are NOT! They just hung up on me on purpose so I'm leaving this review. Apparently I can't book 2 doctor's appointment in different months for 1 patient, I've never heard of that before. If you can get through the front line of horrible people, the doctor is truly the best and very knowledgeable.

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flag | Submitted December 21, 2017

1
Staff
3
Punctuality
2
Helpfulness
4
Knowledge

Dr is knowledgeable, though I've had to be the proactive party in raising concerns and suggesting that she checks for certain things. The receptionists are the ABSOLUTE WORST. They should be relegated to some back office with zero human contact. I've seen them lose track of patients on multiple occasions and gossip about other patients' weight/physical appearance. They are extremely rude, unwilling to help, and severely detract from the overall experience.

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flag | Submitted December 18, 2017

1
Staff
1
Punctuality
3
Helpfulness
3
Knowledge

The receptionists at this office are the worst I've ever encountered (and service can be BAD at doctor's offices). They were exceptionally rude, talk about you as if you aren't there, roll their eyes and will let others ahead of you if they are annoyed with you. Extremely unprofessional, disorganized, and petty.

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flag | Submitted November 6, 2017

1
Staff
4
Punctuality
3
Helpfulness
3
Knowledge

Worst receptionist ever!!! I don't understand why they were hired. Dr. is very friendly.

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flag | Submitted August 24, 2017

4
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

In general she's good and helpful. However the receptionists there made it very difficult for us to get help. Their voice message system is designed to turn people away. You can't leave messages, and out of 20 calls 19 of them you ended up hearing a message asking you to call back later. Numerous times we have to go to other walk in clinic to get help.

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flag | Submitted November 26, 2015

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Hui is very knowledgeable and patience. She gives advices and recommendation for you to choose treatment option.

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flag | Submitted June 5, 2014

1
Staff
3
Punctuality
4
Helpfulness
4
Knowledge

Good doctor- speak multiple languages and is patient and verifies her understanding of your symptoms. Reception staff is terrible. They roll their eyes at you, and talk about you like you're not there. Almost not worth doing to Dr. Hui because of her poor staff.

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flag | Submitted May 21, 2013

1
Staff
1
Punctuality
3
Helpfulness
4
Knowledge

Let's be positive first. Dr. Hui has been working with me for 4+ years. She is knowledgeable, although I did not encounter any serious medical problems, just normal checks. The clinic receptionists are the worst in town. You can never imgaine somebody getting paid has such terrible and poor attitude. They are rude and very cool to clients/patients. They let later comings see doctors first and keep me who was on time waiting until later comers finished. The receptionists don't deserve the pay at all. Why the doctors keep these rude people instead of hiring somebody more qualified and more professional and nicer?

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flag | Submitted April 22, 2013

1
Staff
2
Punctuality
2
Helpfulness
4
Knowledge

Dr Hui is not a bad doctor. She is willing to refer to specialists when you insist. But her heart does not appear to be in her practice, and sometimes I overhear her discussions with staff and find the conversation pieces to be unprofessional. The office is a get-in-get-out type of place and staff is not pleasant, especially if you are a sick patient needing help.

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flag | Submitted January 6, 2012

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Dr. Catherine Hui's Credentials


Facility Affiliations


Accepting New Patients

Unavailable


Biography

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Languages

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Education

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Other Specialties

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Areas of Expertise

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Awards & Recognitions

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Publications & Research

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
United Healthcare


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