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Rate Dr. Yau-Liang Su
Dr. Yau-Liang Su's Ratings
My experience at Dr. Su's office is the best experience I have ever had at a doctor's office. I have had low energy for years and have visited many doctors in the area trying to get answers. Dr. Su listened to my history, asked lots of questions, and provided some ideas as to what could be causing the extreme fatigue. He presented a number of tests he could run and explained what the various tests would determine. Instead of just ordering all the tests, he asked which of them I have already had done so I wouldn't have to pay for something I previously had tested at another doctor's office. In total, he spent 40 minutes with just me. I felt totally heard, cared for and not rushed like I do at most doctor's offices. He is excellent and I would recommend him to my closest family and friends.
My patient relationship with Dr. Su start off very understandable about my health condition,when I start to ask question about my health concern and other treatment option, Dr. Su attitube went from good to bad.
Dr. Su is very knowledgeable and was able to treat me after several other endocrinologists failed to. He really seemed to listen to what I was going through, and treated accordingly. However, the wait for an office visit is TERRIBLE!!! I've had to wait almost 2 hours on more than one occasion. For me, though, the inconvenience ended up being worth it.
Dr. Su himself is very engaging & knowledgeable & is very good at putting you at ease. But he disappears for up to 20 minutes in the middle of your appt with no explanation. And honestly he's almost not worth seeing because the office is SO poorly run. Every appt I've had has been a minimum of 45 min late, sometimes MUCH more. The waiting room is tiny and cramped with a loud TV. They have a privacy glass partition that they put up "for HIPAA reasons," but it is a joke. When you go to check out there is a 4 inch circle that you have to look through to see the girl who is checking you out, making your next appointment, explaining your instructions, taking your money, etc. It's almost comical. The craziest part is that the place you stand while you do this is RIGHT in front of the door to the waiting room so you have no privacy at all, since that door is constantly being opened and the whole waiting room can hear everything you say! Make sure you allow 2 hrs for a visit to this office.
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