Ratings for Dr. Kimberly E. Minesinger
I too believe her Medical Assistant makes decisions on behalf of the doctor without consulting with the doctor. I was referred to a specialist and that specialist prescribed medication. My insurance would not approve followup with the specialist but Dr. Minesinger would not continue prescribing the medication that the specialist prescribed. So the choice was to either go without the medication or pay cash to see the specialist to continue the prescription. It also took from October to March to get a procedure authorized because the medical assistant sent my clearance for the procedure to the wrong office apparently.
Good doctor. But her MA is demeaning and rude. She makes decisions on behalf of the doctor without consulting the her. Does not return calls, lies saying she did and makes excuses when I call back eventhough I didn't say anything. I try to make an appointment and I am told to go to go urgent care or emergency. I was scheduled for a test and called 8 times to get it scheduled, never did get that test done. She may be the best doctor in the world, but if she is made inaccessible by her staff, or directs her staff to do so, then I am better off going to another doctor. It is sad, I use to have a very good repport with her. I feel like I lost a friend, that is how much I trusted her.
Best doc I've ever had. I send my entire family too her and would continue to do so even if I had to pay cash. Specifically, in the case of my elderly mother, she was able to track down and treat a problem that was missed by 3 other docs. She even did a home visit for my mom on a sat! Who does that in this day and age?!!!
Leave the best for last Minesinger. The office staff, OH DEAR. My heart bleads for them. I bet the turnover is out of this world. You can not get an appointment the day you call in needing one, you can not make an appointment for the next day, you have to call the next day and see if there are any openings, you have to stay on hold and hope they don't over look the fact that you are on hold. Dr. Minesingers MA does not get back in touch with me. I have no idea even if she discusses the situation with Dr. Minesinger. I often feel my message I leave for the Ma (very seldom) is talking to a machine in space and I will be deleted soon. The front office staff is under constant pressure to get it done short handly. The nurse Irene if I see her for sinus infection etc. is pompous, very important and demeaning in her medical approach on the very close edge of insulting. It seems office staff are not treated with integrity, appreciation or respect. Dr. Minesinger is attentive,caring,
The worst office EVER! The office manager needs to be told about herself real good! She will roll hr eyes at the wrong person one day! N.P. Irene is rude, insensitive and seems like she thinks she is more than a N.P.! She gave me a preciuos 3 min's worth of her precious time. Horrible experience. I will never go back!
Dr. Minesinger is the most caring and compassionate doctor I have ever had. She is easy to talk to, and makes you feel very at ease when discussing any medical issues. She LISTENS and has a great sense of humor. She is a true asset to Norco Medical Group. I am so pleased I found her and am so happy to have her as my Primary Care Physican.
Dr. Kimberly E. Minesinger's Credentials
Accepting New Patients
- Western U Hlt Sci Col Osteo Med Of The Pacific, Pomona Ca 91766 (Grad. 1998)
Areas of Expertise
Awards & Recognitions
Publications & Research