Ratings for Dr. Holly B. Williams
I've been going to Dr Burns for a couple of years and she is always great. Only once has she been running late and only once have they cancelled on me. What I don't like: since her practice has grown, it takes longer and longer to get an appointment, which I don't like. I'm really not into waiting 6-weeks to be able to see her and then wait another 6-8 weeks to have something done. Also, the office staff changed in 2011 and went from a really super and helpful lady, Janice, to someone morose and really unhelpful. She makes scheduling the appointment so unpleasant that I never want to call and do it. She is bad for business because I want to go back there less and less now. She also helps less with the insurance than Janice did.
I suffer from sever dental anxiety. Starting from Janice at the front desk to Michelle at Dr. Burns side,I am put at ease. I travel from out of state just to see Dr. Burns and her team! It's a clean friendly environment where I no longer need the assistance of my mother to go with me! It's clean, the chairs are plush and there's a TV with your own remote that keeps you occupied! If ever a situation occured and I needed dental work done in a jiffy or a prescription for an inflamation, she is conviently reached! Her office from every facet is perfect and comfortable!
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