Ratings for Dr. Kevin Cool
My children and I have been going to Dr. Kevin Cool for over 30 years and he is the best. His staff are cheerful and helpful and call to remind you of appointments. They remember nick names and people by their faces and always have a smile for everyone. They are better than a five star rating because I have never met anyone there who was not happy with the service. I have an adult mentally challenged daughter who is so relaxed with him and his staff that it is wonderful. She is able to get her teeth cleaned and always reminds them that she should get a new toothbrush and toothpaste to take home. They go out of their way to make her feel relaxed and confident that they will help her. All the hygenists have cleaned her teeth and she gets along with them all. I hope he never stops practicing.
If I could rate Dr. Cool (Barrie Dental Arts) and his staff (Val & Cynthia....you are incredible) higher than a 5 in this forum, I would! They care about your needs, your wishes, your concerns. Always totally up front and honest and I never have to wait longer than 3-5 minuites. The single best dental office ever visited.
Dr. Cool is amazing and I am so grateful that I have found him. He is genuinely interested in patient care and not a quick buck! Example of which, he will place amalgam fillings! Before anyone pipes in on the dangers, save it- I am a dental assistant and well aware of the theories. Fact is composite resin fillings were never meant for molars, and I spent months in pain because of dentists insistence upon no amalgam. Of course the fact that they are about 200-300 $$ more has nothing to do with it, no no its all about my health! He also performed a indirect pulp cap on a very deep filling in the hopes of avoiding a root canal. He made it very clear of no gaurantee but worth the shot. Happy to report three months later, permanent filling, no more pain and no very expensive root canal followed by a equally expensive crown! In all the years I've been to dentists this is the very first time I've had this done, most would have immediately diagnosed the more expensive fix.
Dr. Cool has been treating our family for the past 12 years, and I would say...without hesitation, that he is the best dentist I have ever had. He is knowledgeable in all areas of dentistry, and does not treat his patients as a dollar value as some I have encountered in the past, but as patients. He not only fully explains the work to be done, but also explains why the work is needed, or NOT needed. If you need a dentist who is gentle and paitent to treat your children...Dr. Cool is the guy. His staff is friendly, and almost overly efficient. I do not hestitate to recommend Dr. Cool to anyone looking for a dental expert.
The entire staff at this office is very professional, efficient and caring. Our family has been with Dr. Cool and Gang for 20 years and have always been treated like it was our first time there. I like that they will look after the insurance submission and only bill you for the difference.
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