Ratings for Dr. Kirsten L. Smith
She is very condescending, does not know how to speak to her patients, very rude. She went completely off topic, did not discuss about my issue of why I was there, tried to embarrass me in front of student Dr. She was judging me about my choices...who does she think she is to give her NON-medical opinion as a Doctor. I do NOT recommend her as a gynecologist
If you are NOT pregnant or are over the age of 35, I do NOT recommend to see or be referred to see Dr K Smith. I repeat do NOT go to her. Extremely rude, does not listen, extremely judgmental. Will belittle you, make you feel extremely uncomfortable, does not explain the why or how of your issue. I could have received better advice from WebMD. Do NOT recommend to see Dr Kirsten Smith at ALL!!!!!!
I went to go see Dr. Smith as I was suffering severe chronic pelvic pain due to endometriosis. She treated me as if it was all in my head, and said "maybe it's 'just' nerve pain, because this isn't a typical symptom of endo. and you'll just have to learn to live with it." YES, chronic pelvic pain IS a symptom of endo. She then said that no one would ever give me a second surgery unless I was experiencing infertility. I was in so much pain I could barely walk, yet she denied me care - she told me to "wait" to see if the pain would go away (it doesn't with my disease), and then she openly shamed me for taking oxycontin to cope with the pain, saying that I had to get off of it, and I would never get that kind of medication from her. She then gave me a prescription for naproxen, even though I told her I have a blood disease and shouldn't be taking it. As far as I'm concerned, this horrible woman should have her license removed. She made me feel as if there was no hope, and left me to suffer severe pain. I'm embarrassed that she can treat endo patients like this, especially that she works with a well-known endometriosis specialist, Dr. Lee. I took my business to another doctor and am anxiously awaiting my surgery date :)
No doubt Dr. Smith is intelligent and a great doctor but the comment below about her receptionist Eva and how great she is is overstated and false. She needs an attitude adjustment and it has probably been brought to her attention by now, so she may be better now. However she is the reason I pulled my file from this office to be followed by an OB at Mount Sinai Hospital. Anyway, I work in a high volume department at a hospital, with multiple physicians and many, many patients and would never speak to any of them the way she did to me on a consistent basis. Every one has their bad day, but it was clear that Eva had an issue with speaking to patients with respect.
I had an incredible experience through my entire pregnancy with Dr. Smith. I loved Eva (her receptionist) as well. Any time I called I expected to be put on hold (did you see how busy the office can be??) and I know she did the best she could to get to the calls as quick as possible. I know how hard it is to deal with calls and patients coming in and out and I think she dos great. And Dr. Smith always made very intelligent decisions regarding my pregnancy, and was also warm and friendly. I really loved this team and had great experiences from start until finish. I will absolutely be coming back for next baby!
I cannot agree with the comment written below on April 15 regarding the receptionist, Eva. Dr. Smith, herself, is actually a wonderful and knowledgeable doctor, and I would recommend being referred to her, even more so if she had a receptionist with some level of emotional intelligence. Not too long ago, I had a missed miscarriage and was referred to Dr. Smith. Because it was my second early miscarriage (and obviously concerning for my husband and I), Dr. Smith asked that, when I am pregnant again, I call her office when I find out and make an appointment to see her earlier (as opposed to 11 weeks) for an ultrasound and close monitoring. When we become pregnant for the third time, I followed her instructions and called her office to make an appointment. Not only was I already fearful and anxious being pregnant again, I had to deal with her absolutely rude receptionist, Eva. I was cut off numerous times over the phone and she insisted that, despite what Dr. Smith's instructions were to me, I needed to go to the early pregnancy clinic and see Dr. Smith at 11 weeks. My GP contacted the office and recommended that I see Dr. Smith early, as per her instructions. I never heard back and, unfortunately, miscarried for the third time, while waiting. I understand that there was nothing Dr. Smith could have done to help keep my pregnancy, but Eva's attitude and disrespect did not help how I was feeling. Being pregnant can sometimes be scary for some women and, in an office like Dr. Smith's, I would assume the front-line staff would be aware of that fact. Eva is impatient and ill-mannered.
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