Ratings for Dr. Elisa Yang
To the reviewer who is criticizing “whiners”, that is exactly what we did, switch doctors. Dr. Yang is unprofessional and not a very good doctor. Office is disorganized and incompetent. Wait time are unacceptable. Our new doctor doesn’t have the negativity that surrounds Dr. Yang on this site – that should be a strong indicator to people. Unfortunately for many, it is extremely difficult to find good physicians who are accepting new patients these days, especially for the elderly. It is obvious that Dr. Yang overbooks because she likes to bill.
I agree with most of the comments here - the waiting time is getting worse and worse. I noticed that Chinese patients bring a whole family and they do not respect time and keep talking and talking and talking.....hence the average wait time is 90 minutes. Maybe the receptionists should knock the door after 15 minutes!!! Once it is your turn, you feel that Dr. Yang listens to you really well. She is very helpful. If you request for a referral to a specialist or tests to be done, she does not hesitate to arrange one. Once you get to know the receptionists, they are very helpful and accommodating. Especially if you have young children.
Agree with most other comments - wait time is 60 minutes or more (very frustrating). I also find she spends more time with her Chinese patients (which is the reason she's so behind). While I find she can rush me at times, I have never left an appointment without discussing everything I needed to discuss. However, I do find she's quick to give her opinion and dismiss my suggestions. I also find she prescribes medication that may not be required - could be due to misunderstanding. Fortunately, I'm healthy, but I do feel if an issue arose, I would likely feel the need to obtain a second opinion.
I've been seeing Dr. Yang for thirty years, as have many of my extended family. She is a compassionate, caring doctor who takes a deep interest in her patients. She takes as long as she needs with each patient, which may mean longer wait times for those in the waiting room. This is good; I've been to doctors that were writing the prescription before they finished saying hello. Not her: Dr. Yang takes the time to thoroughly review your medical situation before making her diagnosis. We should be blessed with more family doctors like her. Her receptionist staff are very helpful squeezing people into the doctor's overloaded schedule. Her heavy workload is a symptom of Ontario's shrinking system of family medicine and certainly not the fault of her or her staff; they are working hard to respond to patients' needs.
Dr. Yang's old lady receptionist is pure trash and god awful rude. My sister didn't know and canceled my moms appointment that she booked about 2 years ago. Firstly, of course it was my sisters fault for that. She wasn't suppose to but she didn't know. Secondly, the receptionist is really asinine not only asinine but asiten, asieleven, asitweleve, shoutout to boy Skip Bayless. The old lady receptionist is dumb for cancelling the appointment in the first place as why would she listen to a little girl. If the appoint should be cancelled it should be confirmed by my mother. The receptionist is totally at fault for this, she has no brain whatsoever. My mother, who speaks poor English, called in to say it was a mistake by my sister and to see if she can get her appointment back in a respectful manner. The receptionist treated my mother in a godawful manner, this made my mother furious. My mother asked for a Chinese receptionist and we know that there is one, this was requested so my mother can easily communicate. Old lady didn't give a rats butt and denied that. My father called Dr. Yang's to figure out the situation but the old lady receptionist, once again was very rude and hung up on him. Seriously !?!? You hang up... Very unprofessional, questionable decision making, and lack common sense. We tried calling the doctor office again and again because of the lack of respect that the old lady receptionist have treated us. She is a bully. I might even suspect that she lurks on opportunities to bully people who lack the English tongue. Our family has been to Dr. Yang's for our entire lives and this disrespect to patients is unacceptable. We don't want her fired or anything of that sorts because she is pretty old and probably need the job to keep herself entertained and keep her power trip going. We just want and apology.
Dr. Yang is wonderful; she has never made my appointment feel rushed, and she has always taken my concerns seriously. The wait time can be a bit unbearable (I have never waited less than 90 minutes for an appointment). I have always had good luck with one of her staff, but there seems to be high turnaround with the second position which can make scheduling frustrating.
I have been with Dr Yang a long time,I really appreciate her,but over the years my appointments have become worse and worse,waiting up to an hour and forty minutes,never less than forty five. By the time I get in to see her,I am feeling so stressed,and aching from the hard uncomfortable chairs,that I often cannot explain all that I needed to. I think much of the problem is due to so many of her Oriental patients taking one or two other people in with them,and a social life is conducted ,instead of a consultation. If I could find anotherDoctor in my vicinity,I would,although I would miss her terribly. Please,please Dr. Yang,I have never been late for an appointment,please respect us sat endlessly waiting,I beg of you.
Yes, there are often long waits in the waiting room, but not always. Dr Yang is very hard working and works long hours to try and see everyone. I have never felt she rushes me during my appt and never felt she gives preference to her oriental patients. When I ask for a referral to a specialist, she always agrees. I have been with her for 25 years and would not change doctors for all the tea in China.
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