Ratings for Dr. Laura Spratt
I love Dr. Spratt but I must give a 1 star rating now. I have been with Dr. Spratt for over 7 years. There is now a policy where they never answer the phone, you can't leave a message and you can't be put on hold. This is due to the "busyness" of the office. However, Dr. Spratt continues to accept new patients. My patience is done! Obviously there is no respect for her patient's time. I am a busy person with a lot of big responsibilities. I don't have hours and hours free to keep calling to make an appointment. Especially since I am not allowed to leave a message or get a "call back." This is absolutely ridiculous. It is terrible patient care!!
I've never had a problem with her being super late (much better then my previous dr) she is kind and a great listener. she was my dr for two pregnancies and i was so happy when she agreed to take my family on as regular patients....and when my moms dr passed away she took her on as a patient as well
On two separate occasions I have had to walk out of the doctors office due to the fact that Dr.Spratt was over an hour late for my appointments and I had other places to be. I have called into the doctors office to tell the receptionist how unprofessional and inconsiderate Dr Spratt is. How do you even have a job as a doctor!? Seriously you better not have got paid for my two useless doctors appointments.
Once again , I have had to wait for more than an hour and a half for a 10 minute appointment ... an appointment she sent in a student dr for. She has absolutely no respect for other peoples time. Either they need to adjust scheduling , take less patients..... or don't sit their and chit chat about your weekend and holidays outside the door. What makes me irate is that one time , i happened to be 5 minutes late for my appointment and ( honestly not worried about it as she ALWAYS makes me wait forever , and they actually rescheduled me and wouldn't take me in ... so she expects her time to be respected but not mine ?, I also have to fully agree with others in that she has a very non nonchalant attitude to your concerns. This may be an attempt at being " down to earth , and keeping her patients calm" but it also cause her to brush things off . I find with her you need to really be prepared take your health into your own hands and demand what you want done ( whether that be ultra sounds , referral to specialists) . IF you are busy FIND ANOTHER DR
I think Dr. Spratt needs to work on her time management skills and her respect for patients. I wait on average 1:15 minutes to be seen, meanwhile I can hear Dr. Spratt having personal conversations outside of the exam room. She does little to develop rapport with her patients. Additionally, she does not take paps seriously. When I called to schedule a pap I was told that rather than just schedule one (which I knew was due) they would find out when my last one was and get back to me. Over a year later I am still waiting to hear back from them. If I had the option to switch doctors I would, unfortunately they are no other doctors taking patients.
Dr. Laura Spratt's Credentials
Accepting New Patients
Areas of Expertise
Awards & Recognitions
Publications & Research