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Ratings for Dr. Jacqueline Matsyk

4
Staff
5
Punctuality
2
Helpfulness
3
Knowledge

My husband, and I, and now my kids, have been seeing Dr Matsyk since the mid-nineties. Only because it's hard to find a family doctor. But I've had it with her. After all that time, I do not get the sense that she cares about us at all. Time for a new doctor. Many commenters have mentioned her referrals. I have typically found them to be disappointing, second-rate doctors. Not helpful at all. She's very quick to send for blood work, or other tests, but if the results are not definitive, she seems to be all out of ideas. On top of that, she's very difficult to get an appt with. Only three days per week. If you want an appt same day, only 10 minutes. Don't try to bring up something important in that 10 minutes! She complains about doing Pap smears---well, what else does she expect, if she won't handle complex cases? Nearly 25 years with her. Don't feel cared about at all. She told me that she always wanted to be a doctor. I guess maybe she changed her mind.

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flag | Submitted February 20, 2018

1
Staff
5
Punctuality
2
Helpfulness
2
Knowledge

Agree with what others have said below, Dr. Matysk can be very abrupt, rude, and lacking compassion. Always feel rushed as she sticks to the allotted time no matter how serious your situation; if the 15 minutes are up she says you need to schedule another appointment for a different day, which is ridiculous. (The small upside is she's never late for an appt.) She refers to specialists, but until you get into see them, you really are on your own. I almost never go see her, even when I feel I should see a doc, because she's so unhelpful. Looking for someone better.

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flag | Submitted October 5, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Awesome doctor! Always respectful of time, gives thorough explanations. She is carinf, compassionate and knowledgeable.

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flag | Submitted January 26, 2016

2
Staff
5
Punctuality
2
Helpfulness
2
Knowledge

Abrupt, sometimes rude, no compassion. I was her patient for 15 years. Great if all you want is s referral, but on your own until specialist available.

Was this rating useful? 1

flag | Submitted July 9, 2015

5
Staff
5
Punctuality
2
Helpfulness
2
Knowledge

I have been a patient of hers for 20 years and she is getting worse. She has no tme to talk and constantly refers you to specialist where you have to wait months to see someone for aproblem you have now. It seems to be more about her precious time and the dollars and cents.

Was this rating useful? 2

flag | Submitted May 26, 2015

3
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

A great doctor who is respectful of patient's time, and who combines traditional medicine with a holistic approach. Be prepared to come with questions so they can be answered in the allotted time. Even though I live in Burnaby, I still drive all that way to see her.

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flag | Submitted May 24, 2015

4
Staff
5
Punctuality
2
Helpfulness
3
Knowledge

Always on time but sticks to her own agenda and if you have questions or concerns you have to make another appointment.

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flag | Submitted March 10, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Matsyk has been my doctor for 12 years - she is compassionate, extremely thorough, and always goes the extra mile to help me with my concerns and is always punctual.

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flag | Submitted July 12, 2011

4
Staff
5
Punctuality
5
Helpfulness
4
Knowledge

Very thorough and compassionate. I love the respect of time and the ability to schedule your appointments.

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flag | Submitted January 4, 2011

3
Staff
5
Punctuality
1
Helpfulness
2
Knowledge

Dr Matsyk was my family doctor for around 10 years. I went for an appointment a month ago. She said that I owed her $45 for a missed appointment over 2 years ago. I explained that we had already taken care of one of the missed appointment and that I had paid her secretary way back. She said that unless I had the receipt with me there and then or paid $45 she would not be my family doctor. I was stunned, and asked who carries a receipt for 2 years, I refused to pay it twice and she struck me off. Also I work in construction and had a nail bounce off the wall and hit me in the eye, I was working just blocks away from her office so I walked in there. She begrudgingly saw me and then only briefly and told me to go to the hospital. No ambulance, or anything. I drove to the hospital with my eye bleeding and burning pain. The eye surgeon told me to lie still for 3 days or my eye may bleed again and I'd lose my eye sight in that eye.

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flag | Submitted December 4, 2010

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Dr. Jacqueline Matsyk's Credentials


Facility Affiliations


Accepting New Patients

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Biography

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Languages

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Education

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Other Specialties

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Areas of Expertise

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Awards & Recognitions

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Publications & Research

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Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
CIGNA
Commercial Insurance Company
Coresource
Humana
Medicare
Providence Health Plans
Tricare


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