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Rate Dr. Brenda Lau

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Dr. Brenda Lau's Ratings

3
Staff
2
Punctuality
1
Helpfulness
2
Knowledge

I could go into great details of my negative experience but if you suffer from chronic pain then you know even writing this takes incredible effort . Bottom line she is either ill equipped or just doesn't care to tackle extreme pain cases such as mine . Why do you think you can get in to change pain easily and have to wait years to get into a real pain clinic . I've had many years experience with many doctors and it brings me no joy to bring forward the truth about her and change pain . There solutions are to send you to expensive spa style treatments or prescribe very expensive supplements that can only be purchased in the Netherlands ? If you suffer from mild discomfort then some of the protocol may benefit you . But for serious pain issues don't waste your time . Which is precious at this point . I truly wish a solution to all of you suffering and feel obligated to write this , hopefully enabling you to spend your time finding some one competant which I'm sorry to say in BC is almost non existent . A combination of a horribly broken medical system and over educated , under intelligent doctors makes it hard to hang on to the thread of hope many of us are clinging . Please don't take my word read the other negative testimonials and shedule s consultation to see for your self . Use your gut feeling as by now if you have suffered as long as I have is our best indication of what is best for you . You are not alone in the journey for help . But this place will make you feel so . Good luck and my suggestion is to source out other provinces or countries if finances allow . I've lost precious time that I don't have and worst false hope promised . Look into Cuba as a possible alternative as my friends had a fund raiser and my short time there proved more beneficial that all time spent in BC . I hope this confirms some of you that were questioning the care of this doctor or at least be wary and question everything . Thank you and again try and keep hope

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flag | Submitted Aug. 28, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Where do I even begin? When no one in my city would acknowledge and treat my pain she stepped up to the challenge and has never given up on me. Just within our first visit she was able to asses, diagnosis and forecast a long term treatment plan, She validated my concerns and fears, foremost that I wasn’t going crazy and all my symptoms were real…and painful!

Dr.Lau is compassionate and empathetic. With every visit she guided, treated, educated and empowered me to ultimately start living a life of pain self-management. For me to learn of my condition and stay current,to know my medications and supplements, know what these treatments are doing to my body. The new Me now knows her body, listens and respects it for the first time in my life. When I first met Dr.Lau my mobility was poor, I was 37 and using a mobility scooter, after a few years of using her multi level treatment plan of ketamine infusions, dry needling, IMS, prescribed medications and supplements ….and my own hard work…I’m now moving freely on my own, unassisted! We continue to work together on reducing my pain further…honestly we’ve come such a long way... I even practice yoga now!

Dr.Lau has always been on the cusp of something new, never giving up to help end or manage our pain...she always provides hope of what great is yet to come. She was a founding member of Pain BC, co-founded CHANGEpain clinic and is now going on to teach residents at UBC to become Pain Specialists, really that’s a huge win for all of us in pain for years to come in BC!

CHANGE pain offers it all, and great staff to assist us in our healing journeys. If she is running late she’s only listening and giving a patient the time and compassion they need…wouldn’t you want the same commitment?

I’ve been blessed to walk alongside, heal and learn from Dr.Brenda Lau, thank-you for everything!
Trudy Winder

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flag | Submitted May 6, 2015

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

Where are the other negative comments that were on this sight before? This doctor pre adjudicates certain patients. If you see her make sure you are given clinic Intake forms to fill out. She slandered my name and biased all the other doctors in my case from believing me. When I needed her the most she dropped me as a patient. I had a fundamental right to being taken care of. She continued to misrepresent how the meds she prescribed me were working and confused my doctor. My own doctor has said she will never send another patient to her. Always bring someone with you. Be careful.

Make sure you are given clinic intake forms to fill out if you see her. She misrepresented where she saw me. Her diagnosis and treatment plan made me worsen considerably.

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Submitted Oct. 4, 2014

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Lau has been amazing for me. While the underlying condition has not improved, my ability to manage the pain has improved greatly. Other staff at the clinic she work are top notch. She's kept me waiting a few times, but, I don't mind. She doesn't waste a moment when she is with patients (some might find her hard to follow- she's FAST. She thinks fast, she talks fast, I would be shocked if she doesn't have genius level IQ. I'm VERY impressed. Should be under a Pain Doc now though. That's her main focus.

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flag | Submitted Oct. 1, 2014

4
Staff
4
Punctuality
3
Helpfulness
3
Knowledge

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flag | Submitted Aug. 10, 2014

2
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I was very impressed with Dr Lau. I felt she REALLY knew her stuff. It was obvious that she had read my file thoroughly

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flag | Submitted June 25, 2014

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I remember walking into Brenda's clinic as a scared, hopeless, and helpless young person. I had not only fallen through the medical system cracks, they swallowed me whole. After fighting the system for over 3 years, I asked her direction. She showed me that my heart beat was my compass. Brenda takes extra special time to speak of truths and share valuable knowledge and expertise in her field. I believe from the depth of my soul that she is involved in what she does because she believes in people and that THEY are the reason for change, provided one is willing to work as a team. I feel Brenda went above and beyond the normal call of "duty" in order to help me manage my chronic pain. I'm not sure I know of any other doctor that has ever made me feel as comfortable as Brenda does. People mention time... I don't feel she really looks at her watch either. She is very empathetic, genuine, and compassionate, which many doctors lack in today's day and age.

Was this rating useful? 1 [[ userState['ratings'][2363173].votes_count ]]

flag | Submitted June 11, 2014

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Lau is incredibly intelligent and thorough in her attention. In one hour she summarised my complicated case accurately and compassionately. She uses her team approach effectively and has given me more hope for some help; she does not promise miracles. I think she appreciates a patient who is straight forward and honest and I can only guess she wants to use her time as effectively as possible. Her feedback after treatment about what occurred, what to expect and a next step is exemplary. I recommend her without reservation.

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flag | Submitted April 30, 2014

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This doctor knew nothing about my neuropathy. I had to manage my own pain management via emailing another specialist out of province! She never gave me the Chronic Pain Society's "Conquer Pain" booklet. She never saw me in a pain center yet she wrote my G.P. that she had? This doctor did nothing to help me;she brushed me off. Even after Pharmacare paid for me to get answers in the United States she continued to brush me off and always maintained her rational was due to, "our impoverished health care system". She said all she could offer me was medications. This was untrue. She is not to be trusted. Always bring an advocate with you if you see her. I could have died.

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Submitted April 10, 2013

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Lau is the best!!!! I owe her my life. I still suffer from back problems and have found some relief using dry needling which is this form acupuncture that she introduced to me after she helped me taper of highly addicted medications. I had lost all control of my life until I met this remarkable women. Yes she is strict and confident, however this tough love is what people need when it comes to managing their pain in other alternative ways. I can confidently say that the people that are bad mouthing her are people who refuse to manage their pain without triplecate narcotics. Yes she runs late, but have you ever seen her list of qualifications....She runs late because she is in demand and great at what she does. She doesnt sugar coat things which I admire about her.I have met other collegues of her but nothing even close to the care and passion she has. She gives back to the community and charities and I only wish their was more drs like her. Words cant describe how awesome she is:)

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flag | Submitted Dec. 30, 2012



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