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Rate Dr. Victor Mak
Dr. Victor Mak's Ratings
I am pleased to say My dad had two procedures with Dr. mak and he has made my dad and mom and me feel nothing but comfortable and answered all our questions with dignity and the outmost respect . Both surgeries one minor the other more complex went better than expected without too much pain even for my dad who is scared of pain. His life is so much better now. That's why I would recommend him without hesitation. I thought his secretaryies were helpful and nice. I appreciate his bedside manner which is patient and kind and pleasant. K.S.
My rating is not based on actual experience with Dr. Mak, thus 3 stars for all except staff which I had to deal with. I had appointment to see Dr. Mak, but since it was very long (4 months) I managed to see another urologist much earlier. Cancelling appointment was a nightmare. I called around 30 times all day long, left a message which was not answered and when receptionist finally picked up the phone, she said that "it was a lunchtime". I suppose some are lucky enough to have all day lunchtime, but all I care for is that I spent a lot of my time (and got upset in a process) to do what normally should take 2 minutes. I am surprised that Dr. Mak did not fire this lazy ......... yet as there is so many complaints on her. Well, the only reason I can think of is that he does not care at all, as there is shortage of doctors in Ontario, so patients will keep coming anyways. This alone does not convince me to Dr. Mak as a professional even if I did not have a chance to meet him. So if you respect your time and well being, find another urologist, don't risk your health any further.
I found Dr. Mak to be excellent doctor in that he cares not just about my physical condition but also my mental state and cares about me as a whole human being not just certain body parts he can fix which he did but I appreciate him caring about my mind and mental happiness and he talks to me and my wife with words language drawing we can understand.
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