Rate Robert A. Monett Clinic Decatur
Ratings for Robert A. Monett Clinic Decatur
Dr Monett is great, but to get a long-term prescription renewed from this practice since Emory took over is an absolute nightmare. Their office assures me that to get a prescription renewed now I have to go to my pharmacist, which is the nearby CVS, and that they will fax a request for authorization to the practice. Sounds nuts, but ok. So I go to CVS and they they say say there is no such system. One CVS pharmacist said that what I was told was "nonsense", and that whoever I spoke with in the practice was just trying to avoid doing her job. I have been shuttling uselessly between the practice and CVS to get prescriptions renewed (I am on the third now) without success, as a result of which I am now having to go without my hypertension med, and planning to take time off work to visit a doctor and pay the copay, *just to get a routine long-term prescription renewed*. This is totally unacceptable. I am a loyal employee of Emory, but in this case they have totally screwed things up.