Rate Cohen Paul Dr
Ratings for Cohen Paul Dr
I just returned from my third visit to the office, and as I indicated to the less than approachable secretary my last. On this third visit in particular it was very clear that the Dr. Cohen does not have much regard for his clients. I must say that this is not the view I held during my first visit. I did experience a wait but nothing out of the ordinary, it was something between 30 and 40 minutes, which can occur with people coming in a little late or having an unexpected situation arise. The wait time for my second appointment was close to three hours. Naturally mine was not the only wait, which made for shall I say interesting waiting room dialogue. Dr. Cohen explained that this sometimes occurs when he has to share bad news with a patient, and this requires more time. He did apologize and was very gracious in not charging me for the visit. I accepted his apology, although in the back of my mind I did wonder why he would not schedule more time in advance to allow for this, since although the news would be a surprise to the patient it was not to him. When making my third appointment I definitely did not want a repeat of a close to three hour wait, so I requested the first appointment of the day. There would be no one before me, so there would not be a wait. I arrived right on time at 8:30 and I was taken aback by the number of people in the waiting room, all seats were taken. I told the secretary that I have an 8:30 appointment, she could not find my name at first and as she went through the list I could see that some of the names had a hand written number beside them, all the way up to 14. She did find me, much to my relief that an error had not occurred. I asked her what was the wait time, her response was that all the people there are before me. At which point I indicated I could not wait and needed to reschedule, she told me I could for October. I politely told her I will find another doctor and left. I am completely appalled at the complete lack of regard for the patients and their time as to schedule all these people for the same time slot. All I can say is that I fortunately have never had this experience with any medical professional before. In fact up to now, all the professionals I have seen allocated an estimated amount of time depending on the nature of the visit. I am shaking my head in disbelief that there is so little regard for the clients and can not help but see this as a reminder of what to expect from Dr. Cohen in the full treatment of his clients.