It is hard to tell how knowledgeable this dr. is. She is pleasant and seems to listen but has been irritable when I had trouble keeping my thoughts together while dealing with a difficult headache. The first contact with staff was just fine but afterwards all downhill. Person who mainly answers the phone is condescending and has extremely poor communication skills.She seems overburdened by work which could explain some of it. The staff "nurse" is volatile. This is supossed to be a comprehensive MS center yet They do not seem to know how to deal with patients in a less stressful manner. I though stress made MS worse. The staff seems to have nor regard for this. I am thinking of switching mainly due to the staff at this point.

Submitted March 17, 2010