Dr. Michael L. Stack
Staff
Punctuality
Helpfulness
Knowledge
Michael L. Stack Clinic Memphis
6215 Humphreys Blvd #401
Memphis, TN, United States
38125
6215 Humphreys Blvd #401
Memphis, TN, United States
38125
No Phone Number Provided
No Website Provided
Facility Affiliations
Dr. Michael L. Stack's Credentials
Education
- University Of Tennessee College Of Medicine (Grad. 1999)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
Cigna
TRICARE
UnitedHealthcare
I saw Dr. Stack as my GYN for 2-3 years and had absolutely no issues. However, it was a totally different story once I got pregnant. I am a practitioner myself and am the MOST patient about long waits, change of plans, etc. because i have been there on the other side and totally get it. I'd also like to say that I have NEVER written a negative review on a physician in my life. However, I want to save a future momma from the headache, frustration, and overall sadness that I felt over the last year. The first issue arose when I was going in for my anatomy scan with my husband. His front staff rudely told me that my husband wasn't welcome because of COVID, which I totally understand but they couldn't be bothered to send a letter, email, or phone call to notify us of the change in their procedures (my husband came to every ultrasound previously). So my husband missed a day of work for no reason. No big deal. Then, I was in the hospital with COVID19 for one week (on oxygen, blood thinners, signing emergency delivery papers at 26 weeks pregnant, etc). and both the high risk OBGYN at the hospital and myself were completely unable to reach Dr. Stack to ask medically necessary questions and ensure adequate follow up. I had to educate his RN and front desk staff on why it was imperative that I have my labs drawn (I was needing multiple electrolyte supplements that require prescriptions) when I was discharged. His staff kept trying to delay my appointment (even after the quarantine period recommended by CDC) and no one would let me actually speak to Dr. Stack. I was then admitted twice due to headaches and hypertension at the hospital Dr. Stack was to deliver my baby at... I only saw him one time and the rest of my care was completely performed by the hospital's internal medicine doctors. I never saw my doctor despite being 37 and 38 weeks pregnant experiencing complications. Dr. Stack didn't arrive until I made a huge fuss and complained up the chain to the director of nursing. During my delivery, my baby' heart rate was dropping during contractions, which I knew wasn't good from my own education. I pointed this out to Dr. Stack and to the nurse. I was ignored. Turns out, the cord was wrapped around my baby's neck and shoulder the whole time. Praise the Lord it didn't cause any issues besides very likely delaying my labor.
Then Dr. Stack did my son's circumcision. Except he didn't. He cut my child but basically did nothing. My son's primary care pediatrician thought my child was uncircumcised by choice. And now we have to see a urologist at the hospital and my son has to get re circumcised because he's likely at risk for adhesions and therefore urinary tract infections. Oh and to do it at this age, my 4 month old son has to be completely sedated. The last thing I want to do in the middle of a pandemic. So I have to choose between risking painful adhesions and UTIs or putting my child to sleep when he turns 6 months old and we're in the middle of a pandemic. To just add insult to injury, I got the bill for my son's "circumcisions" and when I called the office and civilly explained the situation, I was told "it's basically cosmetic surgery, sorry if you don't like how it looks." Except it's not as simple as "liking how it looks" at this point, now it's medically necessary because it was already partially done.
Front desk staff are unorganized and communication is terrible. I guarantee you see turn over 4 times during your pregnancy. And I think that alone should say something.
Do NOT ever expect to talk to Dr. Stack unless you are seeing him in person on a scheduled visit. If you call to speak with him, even during normal business hours, even about an emergency where you are hospitalized on oxygen... the best thing you'll get is to chat with his nurse (and likely explain to her why your magnesium and other electrolytes are important while pregnant).
Even if you think I am a crazy person, if even just one of the scenarios I described is true.... you are 100% better off seeking care elsewhere.
Submitted Aug. 17, 2021