I went to Dr.Armel based on a Doctor referral due to a testicular tumor and my experience with him was not pleasant. Upon arrival the staff was nice and my wait time was not long however while I was waiting in the patient room all I keep hearing was "new patient" "new patient" which told me they are trying to make a good impression however everyone in the waiting room who were waiting before me have not been seen yet.
The Exam: Dr. Armel came into the room and said "I need to examine you", so of course I let him do his less than 10 second exam. He did not do a proper assessment, did no palpitations and there was an ultra sound machine there and switched on in which he could of examined further. He wanted to look at my results from Yale in regards to my ultrasound and he had such a hard time getting into the Epic system and I noticed his lack of use of a computer. He was clicking icons and going back and forth copying and pasting the same link over and over again. We was embarrassed for his lack of preparation and asked my girlfriend and I to leave the room so we didn't have to watch him fumble on the PC. I was called back in and he made his prognosis and my girlfriend who is a third year nursing student asked some very good questions using medical terminology and he had an ego and did not want to answer the questions and he seemed to get agitated as if he was being challenged on his expertise. If you tell a patient they have caner I would think questions are going to be asked. Not once did he explain the procedure or any possible options etc. He was not informative and it seemed he was all about collecting the payment for the surgery rather than looking out for my best interest. Very poor bedside manner and used the word UMMM. quite a lot. I did not see confidence in his abilities but rather arrogance and lack of passion. I would not recommend anyone to this practice. Upon leaving the office said they would call me on Monday (after the weekend) and I did not receive a phone call. I have arranged for an appointment at the Smillow Cancer Center due to the glowing reviews of the Urologist surgeon there. Smillow quickly scheduled my visit and I look forward to meeting my new surgeon that based on the reviews will provided exceptional care. I would not put my life and treatment in Dr. Armel's hands.

Submitted Oct. 14, 2014