Ratings for Dr. Dennisse Ruiz-Adib

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

It was the worst experience ever with a rude/unprofessional staff, the Dr. simply did not care about any concerns and just moved to the next victim/patient/paycheck

Submitted Jan. 6, 2021

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

If this doctor's treatment is like their customer service, you are commiting suicide! Beware of the rasict, and unprofessional front desk girl. It's possible she just hates all the customer's, wasn't able to speak with a manager because she refused to give any contact info and then hangs up. Oddly, answered right away from another number then hungup immediately after asking for a supervisor. This started 100% due to insurance complications and she just did not want to deal with the back and forth. The same insurance the majority of other customers will have to use so have fun with that! All we needed was a tax ID but weren't even able to get that far in the conversation. Tried messaging the Dr on FB but she didn't respond. Instead some guy I've never heard of tried deflecting the issue saying we were belittling the employee. That's impossible because she hung up on me as soon as I asked for a manager which was right after hello. Don't believe me? Check yelp for other eerily similar stories.

Update:
As per my screenshots, the desk girl clearly made up a lie that we "belittled" her. She's mad because when I asked for a supervisor she demanded to know why so I said Yes, you are the problem!" She then said she can take my phone number and have someone call back. Lol, that is a lie because we already tried that with my wife and nobody bothered to ever call back. How are you able to come reply to this when I've been on hold for over an hour? All we needed was a tax ID, do you think we would go through all this trouble for fun? The doctor and her husband have since only replied on Facebook since other people can see it and are trying to smear me. That's fine, because as soon as you're unlucky customers call the office they will understand. This doctor has had time to reply to multiple fb ps and my review yet has failed to give a simple tax ID number that my insurance was asking for to confirm they do cover it. She also said "we don't take your Medicaid..." Lol this shows how they feel about those low income Medicaid holders. We don't have Medicaid! She didn't even know what insurance we had but was trying to argue they did not take it. Clearly there was some breakdown between the office and our insurance which is Aetna not Medicaid.

Submitted July 7, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Love love love Dr. Ruiz. She's very knowledgeable, kind and caring. I love that takes her time and doesn't rush me out of her room like some of the other doctors do. I highly recommend her.

Submitted Jan. 9, 2019

4
Staff
3
Punctuality
2
Helpfulness
2
Knowledge

I had delivered my baby on April 18 in Medical City of Plano.
My pregnancy was very normal without any complications, but my delivery experience is horrible. I had to go for C-Section due to lacking knowledge and communication between doctor and nurse.
The nurse there did not know to find even cervix dilation. When I said this to doctor after delivery she said she might be student and she is learning. Very irresponsible answer. I am not an experimental object for students learning. They have to learn under an experienced nurse guidance which did not happen and she was alone taking care of my delivery, which was screwed by giving me incorrect dosage of medication and ended up in C-Section, even after water broke and having dilated to 9. My C-section became complicated as the baby was very low for vaginal delivery and hence they had to do additional cut low to take baby. Doctor never appeared in all these time and was there for my C-Section.
This experience till now is still disturbing my mind and hindering the happy moment.

Submitted June 28, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent bedside manner and truly cares for her patients!

Submitted April 13, 2018

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I've been going to Dr. Ruiz for years. I love her and have referred my friends and many of my clients to her.

Submitted Oct. 8, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I love Dr. Ruiz. She's very knowledgeable and makes my visits comfortable.

Submitted July 3, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I love Dr. Ruiz, she makes my visits very easy and comfortable.

Submitted July 6, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

LADIES: I highly recommend Texas Women's Clinic! No wait time and always a very quick appointment! The staff is incredibly friendly and welcoming! Dr. Ruiz is extremely knowledgeable and makes you feel very comfortable by explaining all procedures and results. Her professionalism and her ability to take her time to listen to her patient's concerns and address them is exceptional. I could not say enough good things about her and her awesome staff!

Submitted Jan. 29, 2015

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have to say ..the staff the doctor ...I love the way they care , I know is their Job but it seems like they love what they do...thank y'all very much

Submitted Sept. 14, 2014

Facility Affiliations


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield