poor experience w/ this doctor-insensitive-not keen to answer your questions-

Submitted July 15, 2018

This doctor lacks compassion and has a condescending attitude towards patients and their families. Geriatric patients might feel diminished by such attitude. This is so sad

Submitted July 15, 2018

Dr. Austin is a pleasant man who listens, cares and shows compassion for his patients. Sometimes you have a wait because he takes time with his patients. The office staff could be friendlier.

Submitted July 21, 2012

I have been repeatedly disappointed with the service I (and my family) have recieved with Dr. Austin. I can recall 3 main instances: 1. After alerting the doctor of known allergies, an antibiotic was prescribed for my husband that he was allergic to. Thank goodness he read the label before consuming. 2. I called a week in advance requesting an epipen to take on vacation with me. I was told they would call something in & that never happened. 3. I just recently had a UTI, I called the office on Friday morning at 9am for an antibiotic & was told one would be ordered no later than 4pm that day. It never was. The office called me on Monday at 6pm & told me that I would need to come in to be seen. When I told them I had to go to an Urgent Care, their response was "Ok". I would not recommend this doctor at all. I will be finding a new one immediately.

Submitted Aug. 24, 2011

He missed a difficult diagnosis of fibromyalgia. I complained of pain and fatigue but my bloodwork was normal. I was 24 or 25 years old and could not keep up the exercise routine. I loved this doctor, though, as he gave me guidelines for the DASH diet (Dietary Approaches to Stop Hypertension). He was very supportive and I lost 175lbs down from 328lbs to a healthy weight. He helped me think about my goal weight in a healthy way. I left his practice for two reasons. He was getting over-booked and was looking more and more tired, himself and I got a new job in a different part of town. I do recommend him as a doctor but encourage you to seek advice from a specialist if you feel the need to. He took good care of me and I was thankful.

Submitted Sept. 13, 2008

Submitted Aug. 16, 2008