Dr. Ballay is not a good doctor. He's very rude and disrespectful. I saw him 3 times and paid my out-of-pocket well over 2K (after insurance discounts) for visits and sleep studies. I have no sleep apnea because I feel well rested every day. But I told him my suspicion so he suggested me for a Home Sleep study. We didn’t seem to agree on the results because I was not feeling tired during the day at all. He then suggested me for an In-lab study and a CAT scan of my throat. During this time, I also purchased myself a SpO2 Oxygen monitoring device and a sleep study device. I tested myself every night for over 2 months while waiting for the CAT scan results, In-lab Sleep study results and seeing him for result reviewing. When it was time to review all the results, he quickly made conclusion based on the inaccurate results of the In-lab Sleep study. He suggested me a strongest CPAP available on the market because I didn’t get any Deep sleep or REM sleep during In-lab Sleep study. I told him that because they put me in a total strange room, wired me up with 28 wires, and hook me up with CPAP mask and hose so I couldn’t sleep. He quickly disregarded my comment. I asked him to give me a minute or 2 to explain how I feel. He quickly interrupted me every single time I started to say a word and kept on concluding on his baseless study. I suspected this was going to happen as I observed him the first time I saw him, but didn’t want to conclude anything and wanted to give us a chance to work out something good at the end. For this same suspicion, that’s why I bought 2 devices mentioned above and I have over 2 months’ worth of data that makes sense to how I feel. I typed up my own study result summary, which consists of 4 short lines and 3 short lines of conclusion. I only planned to show him only in case we have conflict results or I can’t talk again. Sure enough, he didn’t want give me 2 minutes to hear any of my comments. I explained and begged him for 2 minutes to hear my comments so he can answer the questions that are contradicted to my actual feeling (well-being). So I then asked him to read my short note mentioned above but he refused to read and said “don’t believe all that craps”. I told him that “but it makes sense and it reflects my actual feeling/well-being, and I just want you to read and explain to me what makes sense and what doesn’t”. He then said “I’m going to find you another ENT” (Ear, Nose, Throat), and he walked out of the patient room. Imagine paying thousands of dollars and your doctor can’t even listen to you for 2 minutes to hear about how you actual feel and well-being. If he just give me 2 minutes to bring up my questions regarding the contradictions and explain it, then everything would have been fine for doctor-patient relationship. But he chose to be rude, disrespectful and walked out on patient instead. I DO NOT recommend this doctor to anyone.

Submitted Feb. 10, 2021

Fantastic!
He figured out in in visit what was wrong when I had seen two other ENT's and been treated dismissively.
So sad he left Kerrville!

Submitted Sept. 30, 2014

I travel 5 hours to see Dr. Ballay and he is more than worth it. He always explains everything that he is doing and pays special attention to my daughters individual needs. His staff is great from his Nurse, Lisa to his office manager Krystal. Theu are wonderful.

Submitted Aug. 4, 2008