Amazing urologist. Excellent bedside manner and very good surgeon.

Submitted June 29, 2023

Best urologist in Texas! He helped me with my enlarged prostate and I am very grateful for all his help.

Submitted May 30, 2023

Horrible and uncaring doctor. He stood in the doorway while I spoke to him about what was going on and rushed me through everything. He didn't listen and just kept telling me I was wrong and I didn't know what I was talking about. He was really mean and rude telling me that I shouldn't cry (I was in pain) while they were shoving a camera through my urethra. His nurses at the height of covid were not wearing masks and were trying to handle patients and draw blood while talking to their friends on their Bluetooth earpiece. This doctor is unprofessional and so is the staff he keeps in his office. You will also wait two hours to be seen for very little.

Submitted June 10, 2022

I will not go back to his office. The office manager is rude. Waited 1 Hour then they said the Dr. could not come . The next visit had to wait 1 hour to be seen. Dr was short and provided minimum explanation.

Submitted Sept. 16, 2021

This is the most conscientious doctor that I have ever found. He took care of me for free and did such an amazing job. I'm forever grateful for such a great urologist. I'll never forget how special he made me feel and how dedicated he is to his profession and his patients. What a guy. And I like his dimples too !

Submitted Aug. 4, 2018

Muy , pero muy buen Doctor!!

Uno de los mejores urologos!! Si tiene problemas con la orina- el es muy buen doctor. Te lo recomiendo sin reservacion. Me trato tan bien, muy buen persona.

Submitted Oct. 24, 2017

So knowledgeable and helpful. Very empathetic and caring doctor. Highly recommend him to anyone.

Submitted Oct. 14, 2017

This doctor provided top notch care. Always attentive to my needs. Very thorough. Smart and up to date on the latest. Recommend him to anyone needing a urologist.

Submitted Oct. 10, 2017

Dr. Maislos is a lifesaver. Excellent urologist and bedside manner.
Thank you!!

Submitted Oct. 3, 2017

Terribly run office and subpar experience with the doctor.
I have now gone to him 9-11 times in the last three months for various appointments, test and procedures.
I have not had one appointment where I waited less than 30 minutes after my scheduled appointment time and most times were around 45 minutes with a couple getting upwards of 90 minutes past the scheduled appointment times.
When I asked his head nurse once about this over scheduling I was advised that was how the doctor wanted it run.
Most of his staff and the doctor himself ranged from rude (especially the front desk lady Claire) to disinterested to dismissive.
He never did solve any of the issues I went in to see him about, they just cleared up on their own.
When he didn't know what caused it he just prescribed medicine, without having any evidence it would help or what the cause of the symptoms was.
He seemed uncaring in the face of my discomfort and bothered when I had the audacity to ask questions.
He seems to schedule upwards of 8 or 9 patients at a time and in one instance when I went in for what was supposed to be a half hour appointment, after me waiting 90 plus minutes and having to complain multiple times I was eventually shoved in what appeared to be a storage closest b/c they had no available rooms.
What finally caused me to fire him as m doctor was this last appointment this past Monday.
The appointment for a treatment I need to do every Monday for 12 weeks was scheduled on July 31st.
He moved offices on August 2nd (a scheduled move I had known about for over a month b/c they constantly reminded me of the move).
They called TWICE to remind me of my scheduled appointment.
When I arrive early as I do for every appointment, they advise me they don't have the machine from their old office yet to do the treatment.
This is despite them having moved 5 days earlier and this machine fits inside the glove box of any car.
So they managed to call me twice to remind me I had an appointment coming up but couldn't be bothered to make sure they had the told necessary to treat me at the scheduled time. They didn't know when it would arrive and I could sit around for hours or come back later.
It isn't just the complete lack of respect for my time that they had constantly demonstrated, not caring that I also have a job and that I can’t just wait around for hours or come and go as I please on a Monday but the utter lack of organization that finally made me feel like my health is not in good hands with a doctor who runs his office like this.
The only way to describe my experience with Dr Steven Mailos, MD Urology is to call him the worst sort of TURN and BURN FAST FOOD style medicine.
I can not recommend anyone use him ever and if you want a doctor who cares about your discomfort, who actually wants to find out what is wrong with you instead of just giving you pills and sending you on your way, a staff that cares and a well organized well run office then I have to suggest you go anywhere else.
if he is the only doctor near you then I suggest you drive further. Much further if necessary to find someone better.

Submitted Aug. 8, 2017