Dr. Robbie Hayes

4.3 ( 50 reviews )

Punctuality

Helpfulness

Knowledge

Ratings for Dr. Robbie Hayes

1
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

This was a very bad experience! The staff were very rude , especially the main receptionist . Dr . Hayes may be qualified in diagnosing and treating skin cancer , however from what I experienced that is where his knowledge ends !! He looked at my skin for less than 20 seconds , did no scrapings , cultures or biopsy , so basically ( no due diligence) . He swabbed inside of my nose at least , however I knew this would definitely not reveal anything significant since it’s only for bacteria . He had several pictures and my history ( extensive infections) and my explanations to aid him . He basically told me to bath in dove soap and stop scratching ?!? Which I told him that most lesions were painful and I wasn’t scratching . He was disbelieving of me and condescending .
I recently insisted that my GP order a culture and sensitivity test for mycology ( believe me very difficult to get ) , It came back positive for Aspergillosis ( a pathogen for humans that causes disease ( less invasive for immunocompetent individuals , but nonetheless a problem that DOES NOT go away without treatment ( and that is most definitely not antibiotics) . I am off to see an infection specialist. Doctor Hayes will have to explain himself at some point . If you have anything besides cancer , then I would seriously consider another dermatologist .

Submitted March 1, 2024

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent doctor. I had a skin cancer in a hard to treat location, took great care to get rid of it. Glad that he was able to take care of this for me. Thanks dr Hayes

Submitted Sept. 9, 2023

1
Staff
3
Punctuality
1
Helpfulness
5
Knowledge

The receptionist(s) are terrible. They feel they can treat the patients wit

Submitted Dec. 2, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Hayes has been nothing but amazing! He is so patient and helpful. The entire office is friendly and helpful! I highly recommend him.

Submitted Nov. 1, 2021

1
Staff
3
Punctuality
3
Helpfulness
3
Knowledge

Dr. Hayes seemed like a good doctor, although he failed to diagnose my issue. The receptionist however is extremely rude and unprofessional. She should not be in a job where she has to deal with the public. She snaps at you for asking a very simple question. This is not just based on one interaction, but a few times that I had to speak with her. Dr. Hayes should really consider replacing her with someone who will provide a little more of a pleasant experience for patients.

Submitted Sept. 28, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Both office visits and surgery were excellent - even the MOHS surgery was almost pleasant! All details were taken care of and the recovery was quick, just as he said it would be.

Submitted Aug. 2, 2021

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Worst experience with any medical professional in my life. I waited 2 hours for a 20 minutes appointment and was treated awfully. Never choose Dr. Hayes, you will regret it.

Submitted Feb. 22, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Excellent dr very caring and knowledgeable, I found him very genuine! Great all around, probably nicest dr I’ve ever had!

Submitted Oct. 10, 2020

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

really good i don’t know how there is any bad reviews and i’d advise you just to disregard them because everyone who works there gets they’re work done fast so patients are in and out without wasting anytime!

Submitted Sept. 11, 2020

1
Staff
1
Punctuality
1
Helpfulness
3
Knowledge

came in for a skin problem. Was prescribed a cream and when I called back weeks later because the cream hadn’t fixed my problem the receptionist told me that there isn’t anything else they can do for me and hung up. Leaves me pretty helpless. Thanks for all your hard work you really gave it all of 8% of your efforts. Do better for your patients they depend of medical professionals like yourself. Stop taking the easy pay check and do what’s right.

Submitted June 8, 2020

Facility Affiliations


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
MSP/BC Med
Medicare