Shen Medicine & Pediatrics
316 Rosewood Ave
San Jose, CA, United States
95117
316 Rosewood Ave
San Jose, CA, United States
95117
No Phone Number Provided
http://www.medicinepediatrics.com
Facility Affiliations
Dr. Albert C. Shen's Credentials
Education
- Finch U Of Hs/Chicago Med Sch, North Chicago Il 60664 (Grad. 1995)
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Blue Cross / Blue Shield
Cigna
HealthPartners
I have used Dr. Shen for over a year as our family doctor and Ped after we moved to West San Jose. He is an okay and polite doctor for regular well-baby checkups, but he is NOT good for anything beyond that. Besides, he is always in a big hurry as he sees both adults and kids, and is overbooked. Last time we waited for 30 minutes, but he only spent 5 minutes with us, and didn't have time to answer my questions. I had to call the nurse and leave a voice message. And I have not heard back! I have a feeling that he wants to see more patients (for more money) and does NOT care about the patients at all. His staff hasn't been able to send the prescription over a week, and I had to call twice to request that! Worse, at the clinic Dr. Shen said "twice a day" while on the pharmacy prescription bag it was "once a day"!!! This is so unprofessional, and irresponsible.
Due to his unprofessionalism and misdiagnosis, my kid's sinusitis situation has got worse. We've been to his office several times, and every time it's the same scenario: a very brief check and then the suggestion of nasal spray. It's not only a waste of both time and money, but causes a severe delay in treatment. Now my kid has developed chronic sinusitis! It really could have been prevented had he been more knowledgeable or responsible.
I saw other reviewers had similar terrible experience of being seen in a big hurry and misdiagnosis, and felt bad for the kids. I can't imagine how parents can trust a doctor like this. I'll find a better, real doctor for my family.
Submitted May 25, 2016