SOME of the staff are horrible with returning calls. Sometimes I get no return call at all.

Submitted Sept. 25, 2018

Still waiting for call back for appt, can be condescending but follows the checklist .

Submitted June 30, 2018

Dr. Baines is a very professional and caring physician. I appreciate her knowledge and the way she shows interest in your care. I have been extremely satisfied with her as a physician and care provider. She is a real asset to this practice!

Submitted July 18, 2016

Very intelligent but not helpful. I see she has tried to be more personable in my recent visit but her care and concern is nil. No follow up scheduled, staff takes a long time to call about test (if at all). Every one is friendly but once you leave that office, no one really care and it's sad because you still haven't gotten answers to your problem.

Submitted March 25, 2016

Dr, Baines does not have passion for her patients. this is a job for her. sometimes we as Humans need a physician who actually have the passion for our health concerns. she is very cold i never feel like i can open up to her. she is very knowledgeable and smart. she has no personality and i feel very uncomfortable with her.

Submitted March 21, 2015

First visit, Dr. Baines was extremely thorough and knowledgeable. She explained things well and once she provided information, respected me enough that I felt we partnered in my health goals.

Submitted Sept. 25, 2014

This doctor was extremely thorough and took her time with me as a new patient; actually she came across to me as very intelligent and knowlegable. I really liked her, I like doctors who get to the point and don't diddle around, she doesn't.

Submitted July 18, 2014

Did not seem familiar with my problem, and seems to care more about rushing you through than anything else.

Submitted Jan. 23, 2014

Fantastic, knowledgable, caring and punctual doctor. My whole family sees her. I dont like the scheduling but I love her so I stay. She is the best!

Submitted June 15, 2011

My husband and daughter were given Dr. Baines as a doctor when Dr. Kirdani left family medicine. To schedule any appointment, it must be done the day that you want to be seen. Dr. Baines does not follow up after urgent care visits. I scheduled an appointment for my daughter's wrist to be looked at (looks to be a cyst according to nurse at school and urgent care Dr.) after a week had passed after her urgent care visit and the mass on her wrist had grown to 3x its original size. They did my daughter's physical at the same time. Dr. Baines determined that my daughter is not yet sexually active and her file already shows that she does have an OBGYN, yet Dr. Baines had my daughter show her that she knew how to place a condom on a rubber anatomically correct "prop". (My daughter was mortified). Dr. Baines then went on to say during this sex talk that she would rather have HIV because it's only 1 pill a day that you have to take than a preganncy because that's 21 years of bills!!!

Submitted Sept. 29, 2009