Dr. Steven V. Zizzo

Virtual Visits

95 reviews

Ratings for Dr. Brenda Selwyn

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Very disappointing experience here, avoid at all cost. Seems like they are just interested in collecting OHIP money from you, they dont actually care about the patients. Trying to get them to do anything for you is like pulling teeth, if you can get past the condescending tone over the phone. They keep losing good NPs and receptionists, it's no brainers why...

Submitted June 28, 2022

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Have always had a pleasant experience with Dr Selwyn and her staff. Calls are always returned or answered.

Submitted June 16, 2022

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Had the worst experience with my 2 month old. Made me wait in the hall for 10 minutes, blamed me for being 10 minutes late and rudely stated that they should cancel my appointment, but they'll forgive me this one time because it's my first appointment with my baby. (I was 2 minutes late because of a diaper explosion before leaving). During the appointment she was horrible with my baby. She rushed me the whole appointment and made it seem like I was just a bother to her. I was not allowed to provide comfort to my baby while he was getting his needles. They rushed me so much I forgot to ask the one thing I really needed to ask about. I called them when on got home and they would not rebook me another appointment.

The new receptionist is nice atleast.

I've been with Dr. Selwyn since I was a baby (I'm 26 now) and within the past 5 years the place has just gone so downhill that myself and my whole family wants to find a new doctor.

Submitted Oct. 1, 2021

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

You call, leave a voicemail and they call back by end of the day or next day. You tell them what you need and its like they dont care. I called for my son, explained the issue he was having was the same as before and needed an appointment. They refused and told me to have an assessment done and they would then go from there and see if it was needed. Finding a new dr asap. Couldnt tell you the last time we saw Dr Selwyn, its always a nurse practitioner. Other family members go here as well and we all want out. Horrible horrible horrible. I dont blame the receptionist one bit, her direction comes from above and its disgusting.

Submitted July 29, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

These Ladies are excellent, keep up the great work!!! Don't listen to these other comments. Not sure why all the bad reviews. You might need to look at yourself. Thet always return my phone call, not necessarily the same day. But they do call back. Given the current situation, I'm sure thee jobs are not easy. If you run out of medication, maybe you need to have a better handle on it. Im glad they check in about medication, as I know atleast

Submitted April 27, 2021

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

worst family doctor i’ve ever had. impossible to get a hold of. their machine does not take messages and they completely ignore all contacts from the pharmacy. super rude staff. refuses to refill prescriptions i’ve been on for years, frequently leaving me with no medication. I’ve had to pay the pharmacy multiple times to have them override it and refill the prescription anyways

Submitted April 5, 2021

3
Staff
3
Punctuality
2
Helpfulness
3
Knowledge

The quality of care has really gone downhill lately. I'm not sure what happened to the normal staff that work there, the Julie that was there before was super nice and reasonable. Now the new NP Crystal is kinda condescending for no reason. She treat patients like they don't know any better. Confused why she's always so grumpy. Otherwise Dr.Selwyn herself has been okay, although I never get to interact with her anymore. Everything is handled by the NP.

Submitted March 2, 2021

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Always provided me with exceptional service even when I wasn't the best patient.

Submitted Sept. 29, 2019

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

been here my whole life and have always been treated good. A lot of these other reviews that are negative are kind of out to lunch.

Submitted Jan. 7, 2019

4
Staff
5
Punctuality
2
Helpfulness
2
Knowledge

Been with Dr.Selwyn for about 12 years now, she was great when I was little but unfortunately has gone down hill since then. I found out I was pregnant when I was 18 and instead of asking what I would like to do she just handed me an abortion clinics info and didn’t say much after that. She also forced me to go to st joes when I really wanted to go to Mac all because she would be able to visit my daughter and I at st joes. She literally stopped by for not even 2 mins and left. I also find she is not helpful whatsoever when it comes to my back pain and headaches constantly telling me to just “put ice on it” no matter how many times I’ve explained to her that I get no relief from that. I’m just so fed up with the lack of care that my daughter and I get from this doctor and would not recommend her to anyone else as she simply just doesn’t care about what you have to say. Quite disappointing really.

Submitted Oct. 10, 2018

Facility Affiliations


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
OHIP