Ratings for Dr. Kooslai Naidoo

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr Naidoo is amazing! I’ve been seeing her for over 20 years and I absolutely adore her. She is calm, patient, knowledgeable and truly listens to concerns; she also takes the time to go over any issues and thoroughly explains and answers all questions you may have! I love Dr. Naidoo and her staff— Sue, and will be her patient for as long as possible!

Submitted June 27, 2023

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr. Naidoo is nothing but a pill pusher. She doesn't return calls or follow up on test results. She disregards any issues I have brought to her to the point that she missed my daughter's brain tumor and my heart attack. I literally had to flip out on her to have her send my daughter to a specialist in which he found her brain tumor. I would never recommend her to anyone

Submitted Jan. 22, 2023

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Naidoo does not return calls, answer calls or even reply to messages. She talks down to you and blames all of your concerns on seasonal causes instead of truly getting to the root of the issue. She has brushed off many serious health issues I have tried talking to her about and will discharge you over the phone. She may be kind but that only goes so far. She refused to consider increasing my dosages which led me to more health concerns. I feel very taken advantage of by her

Submitted Aug. 13, 2022

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I have been going to dr Naidoo for 10+ years. I had a baby in sept. 2021 and she now sees baby as well. She is always kind, professional, and knowledgeable. She lets you speak and run through as many issues as you need to. In my experience staff get back to you quickly and get you in to see dr. Naidoo in a timely manner.

Submitted June 7, 2022

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

She used to be a good enough dr but lately it has been terrible. She doesn’t want to be bothered helping me anymore. Calls aren’t returned and I have been made to feel like I am some kind of nut job and can’t get any help with my very real issues. I have been looking for a new dr and just got a discharge letter from her saying she is down sizing her practice. I don’t know if that is true, but at any rate she doesn’t want me for a patient. I have talked to other people and they are saying the same thing about her not doing anything to help them.

Submitted June 2, 2022

1
Staff
1
Punctuality
1
Helpfulness
2
Knowledge

I’ve been going to dr naidoo for 17 years. I have found it nearly impossible to get in for appointments. Reception staff is awful, rarely are my calls returned, hours are terrible.. have to take a whole day off work as you never know how long the wait will be. I find my issues are brushed off. As a young adult when I started going to her she asked me “you aren’t sexually active, are you?” Which I found very off putting and did not make me trust her. Also, I have been trying to get into her for 2 years for various issue. Not only have my calls not been returned but finally my physio just faxed her the request and her office responded saying I am not a patient of hers. Have I just imagined the last 17 years worth of appointments?? I would NOT recommend this office. She is kind but I have not felt supported or helped.

Submitted April 8, 2022

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

No words to describe how I was treated and how worthless she made me feel.

Submitted March 10, 2022

5
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

staff call you back and book you on time, but the doctor herself just brushes you off, i have noticed if you are a child or senior she does her job , any one else she's horrible, makes you feel stupid, there is a sense of tension if you ask a question politely or don't understand what she says, she talks down to you. I have noticed this numerous of times and always thought i was overthinking but now i am sure of it. Honestly don't waste your time with her i guarantee you will feel worse talking to her as she will somehow blame your illness/ mental health / allergy / questions you have on you.

Submitted March 4, 2022

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

My experience with Dr Naidoo and her staff namely Sue have been nothing short of excellent. I have had numerous phone conversations with both of them. Dr Naidoo is extremely professional , considerate and listens to understand. I recently have had to be referred to specialists and she recommends them based on good fit. She is wonderful with older patients as her disposition is soothing and caring. Have had her for over 10 years and very pleased.

Submitted Feb. 16, 2022

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This Doctor is not helpful. Actually lazy and not all that. I wouldn't recommend her. She doesn't listen is a waste of time.

Submitted Oct. 25, 2021

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