Ratings for Dr. Serge Lalonde

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

He's been my Dr for 20 yrs...I was also jumped on when I asked for a Cancer diagnosis that was in french translated..now he's retiring and just dumping use to fend for ourselves.
no bedside manners, missed my bladd C and throat C

Submitted Nov. 26, 2015

4
Staff
4
Punctuality
1
Helpfulness
2
Knowledge

Arrogant and rude! Saw him on a Monday morning...obviously bad day of the week for him. Refused to speak in English, even correcting my French as I tried to describe my son's sickness. Worse bedside manner I have ever seen from a doctor!

Submitted April 13, 2015

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This doctor saw my dad on Dec 9 , 2014 . Told him he was having a heart attack and sent to Valley field hospital where they determined he was not having a heart attack.
Alarmed family, scared my 88 year old dad who has a defibrillator and cost Quebec tax payers.
He has also refused to submit a referral of the appointment to my dad's cardiologist.
BEWARE!

Submitted Dec. 11, 2014

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Sincerement ca me rassure de voir que je ne suis pas la seule a le trouver totalement froid, impatient, pas du tout interesse. Je suis quelquun qui souffre danxiete et parfois je me sens comme si il me prenait pour une cinglee, ce qui est loin d'être le cas... Il devrait le savoir, c lui le medecin... A chaque fois qye je sais que jai un rendez, mon stress et mon anxiete est a son maximum, je ne crois pas que ce soit normal de se sentir ainsi... Sincerement, le travail de bureau lui aurait totalement convenu. Lorsqu'on decide d'exercer la profession de medecin, le contact humain est partie integrante du travail, alors si on ne sait faire preuve de la moindre humanite, on devrait peut etre penser a se lancer dans une autre branche... Je crois aussi qu'il ne pousse pas tres loin dans ses diagnostics, mais quand tu n'es pas tres pres de tes patients, pourquoi se donner la peine de les aider du mieux possible...

Submitted Nov. 7, 2014

3
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

OH LA LA …………………………………………..OUPPSSS…….MÉDECIN À SURVEILLER !!!!

Submitted Sept. 23, 2014

4
Staff
4
Punctuality
5
Helpfulness
4
Knowledge

Il est mon médecin depuis 20 ans...Pas le plus sympathique mais EFFICACE! C'est ce que je veux d'un médecin et quand il fait un examen gynécologique; je ne veux pas non plus qu'il soit trop "sympathique" car ça me gênerait plus qu'autre chose. S'il voit le besoin d'investiguer davantage, il n'hésite pas à référer.

Submitted May 28, 2014

3
Staff
4
Punctuality
1
Helpfulness
1
Knowledge

He does not like it when you come to him with problems. Most common answer to any concerns is "You are overweight". I had lung problems and only after four visits and persistant nagging did he refer me to another hospital, a french hospital down in Montreal because he did not like Lakeshore. It has been two years since I asked for an appointment, and still no answer. I took it upon myself to get check at a stat-care clinic and turns out, I needed an inhaler. The only good thing he has done is that he is quick to respond to feminine issues, such as pap smears, tests and referals to a gyno. Only good for yearly check ups, referals (if he feels you need it) and perscription refils.

Submitted May 23, 2014

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

C'est le pire docteur que j'ai vu ... il pogne les nerfs après les patients, donne pas d'explication, aucune empathie, on ai un pure numéro sans importance pour lui. Plus vite il se débarasse de vous, plus il est content. À éviter a tout prix...

Submitted May 14, 2014

4
Staff
4
Punctuality
1
Helpfulness
2
Knowledge

Ne regarde pas son patient, mais son ordinateur. Laisse le patient en plan pour aller régler les problèmes admininstratifs de la clinique. N'accepte pas d'être questionné, se fâche et à la limite vous abaisse. Absolument aucune empathie, nul en rapports humains, a peur de ne pas avoir raison. En medicine: il y en a des meilleurs et ils sont très nombreux

Submitted Dec. 26, 2013

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

BAD BAD BAD DOCTOR! he's my family doctor and I really don't like him... My mom went to see him for constant burping..without clearing the medical aspect (no tests, no nothing), he told her you're depressed and anxious(and we all know she isn't depressed at ALL!) and prescribed anti-depressant & ativan for 3 months (me and my sister both nurses, we all thought it was stupid for my mom to take anti-depressant but she wanted to do as he said to try it..)...3 months later she was still burping and he thennn decided to make her see a gastroenterologist(what he should of done at first)...the GI specialist found that she had the H.Pylori bacteria in her stomach for several months...usually, doctors are supposed to clear the medical aspect before clearing the psych. aspect..but he doesn't care because he thinks he knows everything...the way he treats his patients SUCKS! he really seems to think he's superior to all of us!

Submitted Sept. 22, 2011

Facility Affiliations