Ratings for Dr. Gerardo A. Rojas

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

We been going to this doctor me,my wife ,and mother in-law.in the past year for 5.months the doctor disappeared and he had a p a physicians assistant that was better than we was all of a sudden that doctor was let go cause the doctor change name of office and we where told that the doctor sold his practice why would he sell his practice and still be the doctor well 2 days ago without prior notice while assisting the office the computer doesn't allow the girl to make an appt. And we where told that the doctor was no longer acepting obama care ambeter by sunshine i find that to be very unprofessional.

Submitted Oct. 9, 2020

1
Staff
4
Punctuality
1
Helpfulness
4
Knowledge

The staff is extremely unprofessional and borderline inept. Apparently they haven't quite heard of the law in relation to patient confidentiality as they spoke to other patients whom I know about my visit and condition.

Submitted April 30, 2016

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I called the office on the day of the appointment and Dr. Rojas and his Staff took care of me in a timely fashion. I also requested a referral to see an orthopedist and Wanda expeditiously got it for me.I definitely recommend this office to anybody who wants to have a positive and caring experience with their care.

Submitted June 23, 2012

1
Staff
2
Punctuality
1
Helpfulness
3
Knowledge

My inital visit to this office went well. Dr. Rojas is a great MD but you are only as strong as you weakest link. His office staff and office manager are rude, disrespectful and unprofessional.I requested a prior auth for some Meds which his biller Rosalee and Office manager Judy claimed that it was taken care of. Yet neither the insurance co or the pharmacy recieved anything. It has been 1 month that I have been going back and forth with the office staff and I still do not have the nessecery medication that I need. Their solution to the issue was to dismiss a patient b/c the inquire to much and we are rude on the phone. God forbid the shoe is on the other foot and they get the same kind of treatment from their PCP. I DO NOT RECOMMEND THIS OFFICE TO ANYONE WHO WANTS A RESPONSIBLE FACILITY TO MANAGE THEIR CARE.

Submitted Aug. 24, 2009

Facility Affiliations


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Medicaid / Medi-Cal
Medicare
TRICARE