I'm looking for another doctor now. i get nothing from my visits with Dr. Shum. Yes, he's very , nice, polite, friendly, etc. as other reviewers have mentioned. But, he doesn't offer anything. The exams are too brief (less than 15 min) & he never has any solutions for any problems. Never asks me any questions about my health. I always feel like I wasted my time when I leave. WebMD is more useful!

Submitted Oct. 10, 2015

He seemed very disinterested. I'm surprised he has good reviews. I'm not at all demanding so I can only assume others are satisfied with minimal care. It's a volume practice. One reviewer wrote "speedy". That's for sure!! I felt so rushed I didn't even put my socks back on.
He honestly wasn't helpful at all. There is no follow up whatsoever. Very disappointed. I don't care if he went to Johns Hopkins or not. A fancy diploma doesn't necessarily make a good doctor. I'm trying to add something positive so I will say that he has a friendly manner - but that's not enough in a doctor. 1 star.

Submitted Aug. 28, 2014

If I could describe Dr Shum in just a few words, I would say "good listener", "down-to-earth" and "competent". Believe it or not, but not many doctors are not like that, they like to listen to themselves more than to the patients! I have been with Dr Shum for 8 years now (when I first came to New York) and am hoping for many more. In addition to the qualities I mentioned above, he knows (obviously) what he is doing and has always helped me with any kind of problem that I had. I don't feel uncomfortable to tell him about anything. Sometimes when I have needed an appointment urgently, he has always tried to accommodate me. Wait times are usually very low. And if I have specific requests he always listens and does his best to accommodate me (as long as they are within reason). I would recommend Dr Shum to anyone who is seeking a doctor that you can trust for the long term.

Submitted April 30, 2013

I had one appointment with him so far. I would recommend him at this time.

Submitted Sept. 10, 2012

Dr. Shum was very efficient. I went to him for the first time and my exam took about 10-15 minutes with about less than 5 minutes of waiting time. He was very speedy in his exam but I never felt rushed. My wrist was bothering me when I went to see him. He told me to get a cream for it that turned out to be wonderful and got rid of the problem. He also gave me a referral for a hand specialist in case the problem persists. The ONLY complain that I have was the scale. It's not the one used in the gym or other doctors (the one with a height measuring gadget) that I've been to so I'm not entirely sure of its accuracy since my home scale (often tends to be off) shows the same amount.

Submitted March 5, 2010

I was very pleasantly surprised after meeting Dr. Shum. He was friendly, down-to-earth and easy to talk to. I went for a routine physical and blood work, and he was speedy, thorough and accommodating (I called to reschedule my appointment the day of). Overall, great doctor! (On a side note, he is a Johns Hopkins graduate, in case that matters to people when selecting a doctor.)

Submitted Jan. 15, 2009

Dr. Chi Shum is an exemplary model of a physician with an extremely caring demeanor and wonderful bed side manner. He has a small, cramped and extremely busy office, but he has the uncanny ability to shut out the surroundings to give each patient his undivided attention. I went to him the first time for a problem that had perplexed a few specialists, and an internist who knew me for more than 30 years. Dr. Shum's fresh approach found the problem quickly and has made me very happy. Bravo!

Submitted Dec. 4, 2008