Ratings for Dr. Susan Fritz-Zavacki

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I love Dr. F-Z. She is great, explains eveything very well, and answers all questions. She makes you feel very comfortable. I have not been treated rudely by her staff, nor have I had any trouble scheduling appointments...I just follow the directions about leaving your information for a call back.

Submitted Nov. 25, 2009

4
Staff
3
Punctuality
5
Helpfulness
5
Knowledge

I've been seeing Dr. Fritz-Zavacki for over 20 years. She is a gift. She extremely knowledgable and easy to talk to. I've had some punctuality problems, none of which were her fault. These mostly occurred when she was delivering babies or when a surgical procedure went longer than expected. Haven't had any problems with punctuality the last several years. Her nurses have always been nice. Have had a few problems when trying to communicate with office staff about a problem but Jennifer in Appointments is great. Pam, the nurse practitioner, is wonderful.

Submitted March 6, 2009

1
Staff
3
Punctuality
2
Helpfulness
2
Knowledge

I was never treated by Dr. Fritz-Zavacki but I was treated by her nurse. The nurse was great but I had some test done and the staff at the office were HORRIBLE. They were rude and very unhelpful. I had simple questions but was not helped. I had to go to my primary doctor to get my health questions answered. They need to change the staff at the office. I refuse to go to them again.

Submitted Sept. 21, 2008

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Very competent, professional and overall provided excellent prenatal & delivery care.

Submitted Dec. 20, 2007

0
Staff
4
Punctuality
1
Helpfulness
3
Knowledge

My interactions with Dr. Fritz-Zavacki have been pretty good and I really liked her. However, I have had problems with her staff. One example, I left her staff 3 messages over a 3 week period, asking for a call back regarding a question on lab results and I could not get ANYONE to call me back. I was shocked. VERY poor service.

Submitted June 21, 2007

0
Staff
3
Punctuality
2
Helpfulness
3
Knowledge

She was knowledgeable and placed me on the birth control pills but I found her very very hard to reach and her staff was rude on the phone. I didnt go back to her office after that. I would not recommend her to my friends. I had alot of trouble with her nurse answering questions for the doctor and her not responding to me directly. I was told I needed to make an appt to see her for a follow up that the doctor didnt tell me about I asked the front desk why they didnt call me and she said " we are a small office and we dont call clients to make appts " If she got a better staff i would go back but too many troubles with the nurse to continue going there

Submitted Feb. 27, 2007

0
Staff
4
Punctuality
3
Helpfulness
3
Knowledge

Didn't seem to really listen and just handed me hormones (which I never took)

Submitted Feb. 13, 2007

0
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr. Fritz-Zavacki has been my doctor for 15 years. Even when my insurance changed and I had to pay out of pocket, I kept coming back.

Submitted Dec. 2, 2006

0
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Fritz-Zavacki is smart, and very easy to talk to. Her staff is very efficient.

Submitted Nov. 29, 2006

Facility Affiliations


Dr. Susan Fritz-Zavacki's Credentials

Education

  • Southern Illinois University School Of Medicine (Grad. 1979)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Anthem
Blue Cross / Blue Shield
Cigna
Commercial Insurance Company
Coventry Healthcare
  • Coventry Health Care
Health Net
Humana
Medicare
Principle Life Insurance