Ratings for Dr. Emily S. Marsters

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Doctor Emily is our family doctor. She is a great listener and works with you to help you. She is very knowledgeable and considers each situation thoughtfully. She is consistent and compassionate. So lucky to have her as our family doctor!

Submitted Dec. 28, 2020

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Found her to be a gossip with my personal information within the office. NOT GOOD!!!

Submitted March 15, 2018

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Unprofessional. Would not recommend to anyone in western ma

Submitted Feb. 16, 2018

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

unprofessional and rude. go elsewhere. So many other better doctors out there. I would never recommend Dr Marsters to anyone.

Submitted Feb. 16, 2018

4
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I am very pleased that I found Dr. Marsters. I find that she comes across as compassionate and that I feel she really listens to me. I can't comment on her availability, as is one of the critics below, because I'm healthy enough that I only come 1 to 2 times per year.

Submitted June 21, 2017

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. Marsters is an excellent doctor who takes the time and attention to truly care for this patient.

Submitted June 20, 2017

4
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

I was surprised to see the previous 2 comments. I have found Dr. Marsters to be be a very competent and compassionate MD. Twice she even called me back personally to give me results and check on my condition. My husband, who is very fussy about doctors, agrees. The office staff and medical assistants are very helpful, though very busy, My only complaint, which is probably true of all medical practices these days, is that the doctors seem rushed, not given very much time with each patient. Still, I would highly recommend Dr. Marsters.

Submitted Jan. 5, 2017

2
Staff
3
Punctuality
1
Helpfulness
1
Knowledge

one of the worst in the valley. staff aren't able to help and the doctors aren't the best around. there are better doctors in the area. the exams are not thorough and doctors like to rush you out the door.

Submitted Feb. 21, 2015

3
Staff
4
Punctuality
2
Helpfulness
2
Knowledge

I was initially excited to see another female doctor join the practice. Unfortunately, this feeling didn't last. Emily is very nice, but is hardly at the office and unavailable. If you're looking for a doctor to assist you in anything other than the common cold, then this office is not for you. The staff are friendly for the most part, but never seem to help. I have stopped going and have been using Urgent Care for my needs now.

Submitted Feb. 13, 2015

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