Ratings for Dr. Stephen O'Hagan

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr. O'Hagan has been treating me for about a decade and I have only good things to say about him. His clinic has always fitted me in for emergencies and ongoing treatments. I've been to ophthalmologists all my life and Dr. O'Hagan is one of my top 2.

Submitted April 26, 2023

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

This clinic I not recommend. My surgery was planned on 2-3-2023 without notice it was canceled. So when I show up in the day of the surgery at 7AM in the morning I return home. When I went to the clinic to ask why I was not told the appointment was canceled the told me the spoke in a message on my answer machine. Strange because that I have never on. Ok maybey I have a loud voice but when I told them I would seek help from a lawyer That was taken as a threat an I was ask to leave if not security would be called!!!! Now the refuse to do the operation the money $651.- minus a refund from medi care $177.- is refused to refund. unbelievable I feel like been not taken care of where a patient pay a easy $10000 fer a treatment. Ask wy the appointment is canceled and inform them to seek help from a lawyer and seek attention in social media is reason to cancel now by them to end the agreement. I have to see a different clinic I have been told. Think 2 times before you make a appointment with them It can cost easy $500.- and end up with nothing

Submitted March 3, 2023

1
Staff
3
Punctuality
1
Helpfulness
3
Knowledge

I found him quite rude .he didnt want to talk or explain anything .Just in and out .didnt really care .I was just another number to him .

Submitted Jan. 28, 2022

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

Dr O'Hagan operated to treat a cataract, work was professional and the outcome very good.

Submitted Jan. 17, 2022

5
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

Dr O’Hagen has been my specialist for 17 years and I have nothing but praise for the man.

Submitted June 15, 2021

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Worst doctor ever and the most rudest and thinks about the $

Submitted May 8, 2021

2
Staff
1
Punctuality
2
Helpfulness
3
Knowledge

Had 1st cataract done and O'hagan double folded the multi focal lens. Then blamed my eyes weren't suitable. He shot 50 odd laser shots into my eye, some 20 odd were together like a machine gun, trying to straighten the fold out without success. He then used the public hospital to do emergency surgery and replaced the multi with a single focus lens. Now I have early onset of macular which requires a $800 needle every month. I went to Townsville where the 2nd eye was done with great results. He is a very arrogant man and with many others who won't complain has quite a list of stuff ups. I worked his rate out to 1 in 400 have problems. Don't believe anything O'Hagan sais.

Submitted May 18, 2020

5
Staff
4
Punctuality
5
Helpfulness
5
Knowledge

I wish to express my heartfelt gratitude for the phenomenal surgical care and treatment that Dr O'Hagan gave me in having Cataract Extractions and Intraocular Lens Insertions on both my eyes recently. I am so impressed with the results to my eyesight. It is miraculous really as I do not need to wear glasses anymore. I have nothing but praise for the brilliant work he has done and his unique professional abilities. My quality of life has improved immensely through this surgical procedure, it is a great outcome. The medical services provided by the staff at the "Cairns Eye and Laser Centre" were exceptional and assisted in my full recovery.
With Deep Gratitude
Serafim Antoniou

Submitted June 18, 2019

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