Dr Hassaine had my son tested for common allergies using a scratch test even though the reason we were consulting was to test for an allergy to penicillin. The doctor then informed us that she was not equipped to test for an allergy to penicillin at this particular clinic. She could see that I was not happy about having been given an appointment under false pretenses (my son and I thought he was going to be tested for an allergy to penicillin, which was the reason for the visit as we were concerned about a possible allergy to penicillin based on past symptoms), so she tried to reassure me by claiming that everything would go quickly now that she was his doctor. She said my son could be tested through her other clinic, but that I did not need to contact them; they would get back to me to set up an appointment. About four months later, I called to find out why no one had yet contacted me to set up an appointment. The staff informed me that nothing had been done with my son's medical file and that no appointment had been set up. I made a few phone calls and eventually found the doctor's other clinic to set up an appointment, which I tried to do. The receptionist at the other clinic told me to look them up on the internet to sign up online. She did not give me the internet address but I had managed to figure this out by myself, so found the clinic and signed my son up online. The clinic subsequently called me to say we were on a waiting list. About six months later, I called to make sure they hadn't forgotten about my son. They claim he is on a waiting list. I called the health line (Info santé) and other clinics to find out what I should do. They were very helpful about suggesting how to try to get an appointment elsewhere. Another clinic said he can get the test for an allergy to penicillin in about two months. To do so, my son will have to go back to his family doctor for yet another time for the same reason: to get an updated referral to a specialist so as to be able to get the allergy test to penicillin. I have set up an appointment with the family doctor. I also asked to write to Dr Hassaine but was informed by her staff that I cannot do so.

Submitted Jan. 30, 2020

De. Hassaine suit mon fils et je l'adore. Elle est à l'écoute, douce et très à jour dans les recherches sur les allergies. Mon fils l'adore aussi. Je souhaite à tout le monde d'avoir une si bonne allergologue.

Submitted May 6, 2016

Ma mère, que j'ai accompagnée lors de sa visite, l'a consultée pour des allergies saisonnières, à la Clinique Angus, à Montréal. Elle a rapidement été vue par l'infirmière, par contre, nous avons dû attendre un peu avant de voir le médecin. Celle-ci, d'entrée de jeu, s'est excusée de son retard (qu'elle a attribué à un incident de la circulation), ce que j'ai trouvé très respectueux de sa part. Dans son bureau, elle a pris le temps de poser des questions sur l'état de santé de ma mère et d'examiner sommairement son appareil respiratoire. Après avoir reçu les résultats du test cutané (effectué par l'infirmière), elle nous a expliqué les options de traitement tout en formulant ses recommandations. Elle prend également le temps de répondre à nos questions. Bref, j'ai trouvé cette allergologue courtoise, compétente, professionnelle et très sympathique. Je la recommande à tous, par contre, elle semble surtout accepter les enfants et ne prend qu'un nombre limité de patients adultes.

Submitted July 22, 2013

Elle nous a vraiment écouté et pris au serieux. Elle a beaucoup de connaissance. Je suis très heureuse qu'elle suive mon fils pour ses allergies :)

Submitted March 1, 2013