Dr. Ryan Paterson
Staff
Punctuality
Helpfulness
Knowledge
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I was referred to Dr. Paterson after having spent about a year with a catheter on account of my closed prostate. He personally called to acknowledge receipt of the referral, to explain the HOLEP procedure, and the estimated wait time. I felt greatly relieved by his personal call, and now more hopeful that my problem could be solved.
His office staff person Kristina, always friendly, helpful and patient, shepherded me through the arrangements.
I met Dr. Paterson on the surgery day. He was most friendly, reassuring, and even with humour.
Hospital staff were also most attentive and supportive.
Less than 24 hours elapsed between my hospital checkin and discharge. I walked to the hospital at the start, and walked home again at the end. Had no pain, no discomfort. The whole affair felt surreal, like I had stepped into a spa for a quick wellness treatment.
I thank all the people involved in making this small miracle happen.
Submitted Nov. 9, 2022