Dr. Elena Mier-Trotter
ARGOS VISION AND EYE CARE CENTER
15920 Shady Grove Rd
Gaithersburg, MD, United States
20877
15920 Shady Grove Rd
Gaithersburg, MD, United States
20877
No Phone Number Provided
No Website Provided
Terrible! Unfortunately, Dr. Elena B. Mier-Trotter had a decent rating on the ZocDoc website, but do yourself a favor and also read her Yelp reviews before you waste your time. I arrived this morning at 10:20 for my 10:30 appointment. When I walked in the receptionist asked my name and then spent a moment looking at her computer as though she was confused and asked if I had an appointment. I said yes. She asked if I'd booked through ZocDoc and I said yes. She then acted as though booking through ZocDoc was the problem and that they didn't have my appointment. I then told her that she personally had called to confirm my appointment. She then admitted that Dr. Mier-Trotter was not there and was running about 45 minutes late. They had not bothered to call and tell me this before I drove there, obviously. The receptionist then picks up a folder that is sitting right next to her that has my name and info - so, wow, I guess they were aware of my appointment after all, huh? She said the Dr would still see me if I waited until she got there. I said no and left. Thanks Argos Vision and Dr. Elena Mier-Trotter for completely wasting my time and my leave from work.
Submitted Jan. 23, 2017