Ratings for Dr. Terry W. Capel

1
Staff
4
Punctuality
1
Helpfulness
3
Knowledge

His office staff is VERY rude. I called to leave a message WITH INFORMATION FOR Dr Capel regarding my grandmother, who was in the hospital. The staff said they don't take messages from family; BOTH WOMEN WORKING IN HIS OFFICE said the message HAS TO COME FROM THE NURSE in the hospital. I told her I wasn't "stupid"; anyone can leave messages for the doctor. They're supposed to be professionals who deal with frustration on a daily basis. Today, they CAUSED frustration. VERY UNPROFESSIONAL!

Submitted Nov. 29, 2011

4
Staff
2
Punctuality
1
Helpfulness
1
Knowledge

He does NOT listen to you and if you ask any type of question he YELLS at you. I never saw that side of him until he yelled at me when I asked a question. He yelled so loud everyone in the waiting room area heard him including my husband. We found another doctor.

Submitted Sept. 27, 2011


Dr. Terry W. Capel's Credentials

Education

  • West Virginia University School Of Medicine (Grad. 1984)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Medicare