I called this office for my mother who was having a severe flare up with her rheumatoid arthritis and there policy is that the dr doesn't have to get back to you for 24-48 hours?? The staff can't relay a message that is very important. She can't stand because of the flare up and I already had her to the ER and they did nothing and said to follow up and talk to her arthritis dr but they won't get back to me and this is the first time they didn't get back to her

Submitted July 16, 2019