Dr. Abu Dieh is exceptional. His receptionist Diana on the other hand. I don't understand how someone can constantly be rude, angy, look like they hate their own life. I don't know about other patients, but she always talks down to me. I miss Dr. Abu-Dieh's previous receptionist. She had the most kind heart and was respectful and courteous.

Submitted Jan. 15, 2024

Dr. Abu Dieh is fine - it's the Receptionist "D" who is a rude, short-tempered woman. I went in this week to get my allergy shot and she spoke to me like I was an idiot ( in front of staff and patients) telling me I had to be there before noon as the clinic closed then. Nowhere is this posted or communicated. Even if it was, no need to be like that with me.

Submitted Dec. 3, 2023

I have been with Dr A since he moved to our small town, & followed him when he moved to the city. He is very knowledgeable & patient, takes the time to chat & find out your concerns, then deals with them in a professional manner. A nicer Dr you’ll never find!

Submitted Oct. 27, 2023

Horrible doctor, and his receptionist are rude.
He prescribed me medication and he wrote the wrong date on it, i had to go back to the office to have him correct his own mistake, the receptionist were rude to me and asked me he couldn't do it that day, that i had to take an apt.
when i try to take one, he couldn't seen me until after 3 weeks saying it was not an emergency.
I had to start over and went to a walking clinic the next day, waited 2 hours to get the same medication prescription

Submitted May 4, 2023

He is patient and knowledgeable. He has always gone above and beyond my expectations during our visits. B Larose

Submitted Feb. 28, 2023

The office is very organized. The waits are always very reasonable. He listens to your ailments and concerns. He is extremely efficient getting any information or prescriptions out.

Submitted Jan. 17, 2023

You will be left waiting for over an hour with an oppointment. You will also not be able to see abudieh as he is too busy to do his own job, you will get a med STUDENT instead:)

Submitted Oct. 27, 2022

The reception staff is abysmal, said they are accepting new patients, dropped in our papers and waited for an appointment for 3 months. Two days before appointment office called and wanted to postpone our appointment to December, citing inconsistent excuses. She said that our case was not a priority at the moment, despite not knowing anything about it and not even reading the application form, since they have to accommodate other patients.

I asked her to find a sooner alternative since we have a child with high blood pressure whose medication wasn’t controlling it very well and needed to see a dr and that we have patiently waited for three months. She then called the day after saying that we are dismissed and they are no longer accepting patients. (Such a sudden turn of events)

After reading these reviews I’m very glad we were rejected by this clinic, because I wouldn’t want to experience awful experiences and neglect of the former patients of this dr.

Just wish I spent the three months I waited searching for other doctors instead of wasting my time waiting for this.

Submitted Oct. 14, 2022

He has been my MD since 2010 and he has provided excellent care and follow up.

Submitted Sept. 15, 2022

Our daughter has a rash. An in-person appointment was made to assess the situation. The morning of the appointment we were called and asked to change it to a telephone appointment. We asked how you would assess the rash by phone with no video or pictures. The doctor would not meet for the scheduled in-person. My wife went to CHEO and is now in a 4 hour wait. I went to the office to ensure the doctor was present. I spoke to patients leaving and he was in attendance. So why was our appointment changed to a telephone appointment? How does a doctor assess a patience, especially with a skin condition by phone. At least get into the 2020, request photos or a video call!!!

Submitted March 31, 2022