Dr. Castillo is the worst doctor I've ever seen. The office is dirty and unprofessional, and he couldn't even be bothered to look me in the eye. I went in to renew prescriptions after being released from my previous doctor...his only concern was getting me OFF medications for 2 chronic illnesses and he would only renew ONE MONTH of refills (this was only after I expressed concern - he wasn't going to renew anything). He didn't even test my levels for one of them. Does it take a genius to see that those illnesses are controlled by medication and in normal ranges BECAUSE of the medication. Don't waste your time. He is arrogant and has no interest in actually seeing you as a patient. Now I have to find the time (and a babysitter...AGAIN) to go to another doctor!! The only positive thing I can say is that the nurse was awesome!

Submitted May 21, 2014

I am a previous patient of Dr. Castillo. Dr. Castillo is a very kind, calm doctor but his staff is highly incompetent.I needed lab work and a person that was on the front desk came over to do the blood work on me. She was obviously very nervous and even told me that she did not do this a lot and only would "fill in" for the full time phlebotomist. I was floored. I left and told them I would come back when the lab staff was available. I came back in the next day with the same girl there to do it. I was told that the lab person was at another location and to come back next week. I went back the next week and didn't receive my results until 3 whole weeks later.Also, they seem to be confused about sending a fax or doing a referral and submitting an rx request. I gave the feedback to Dr. Castillo that this was unacceptable and my health was too important to me to be playing around like this. A decent doctor but His support staff SUCKS!!

Submitted Dec. 31, 2013