Ratings for Dr. Ronald I. Rothenberg

1
Staff
5
Punctuality
5
Helpfulness
5
Knowledge

The staff just been the worst at this office but the doctor's always were l great. Reccently added some new answering service that takes a message refuses to forward both our calls or messages, if you do get forwarded the connection hangs up or those hostile staffers are refusing to take our calls. Sadly got a March 15th appointment to a new doctor office because I need my scripts refilled and this office is nolonger allowing this to happen.

BTW tried unsuccessfully to rate "staff with zero or half a star" it won't let me.

Submitted Feb. 23, 2022

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

He is good at giving referrals, except this his medical knowledge definitely needs serious update. His office staff is horrible. They once draw my blood after hours and result came back negative. I had exactly the same test draw at hospital outpatient lab and result came back positive. Last time I waited in patient room and heard he chatted with another patient for 1 hour. When it was my turn, he threw my chart on the counter and said "I don't know what problem you have" and rushed me out in 5 minutes. Can't believe this place is not shut down. See him at your own risk!

Submitted June 22, 2017

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

He was good 30 years ago.....Now he's barely interested in patients...The TWO hour wait is rediculous to see a jerk who spends 6 minutes with you...He should be reviewed by some ethics committee!!!!!

Submitted Sept. 11, 2016

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr Rothenberg is great, his front of house staff are rude, to the point of being offense - changing Dr.

Submitted July 14, 2014

2
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Dr. Rothenberg has been my doctor for almost two years. I don't mind the Doctor. He's been polite but hasn't really ever given me much time, never more than 6 minutes in office visits. The STAFF IS HORRIBLE. Every time I need a refill prescription, I have had to call on average about 4 times. The staff rarely returns a phone call. When I do get someone on the phone, they always have an attitude, put me on hold a few times and generally seem confused. I have had incorrect labs and my social security # was incorrect on my file. This office is a total mess. Not a single staff member seems to care at all.

Submitted March 21, 2014

1
Staff
1
Punctuality
2
Helpfulness
2
Knowledge

--waited 2+hours for a 5 minute visit with the doctor---this after follow-up surgery---he was NOT interested or helpful---and didn't care that sitting for 2 hours after surgery was especiallllly painful---is he in this profession only for the MONEY?????

Submitted Sept. 6, 2013

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

Submitted June 5, 2012

1
Staff
1
Punctuality
1
Helpfulness
5
Knowledge

----waited 2 hours for a 10 minute visit with the doctor---he's aware of the wait time and rudeness of his staff but does NOT care---why is he in a people oriented profession if he does not care?????

Submitted Feb. 4, 2012

1
Staff
1
Punctuality
2
Helpfulness
3
Knowledge

I had Dr. Rothenberg as my PCP for 3 years before calliing quits on this clinic. Dr. Rothenberg himself is a kind and helpful person, but the office environment made it unbearable to the point of transferring. Everytime I went to the doctors office, it was a struggle to communicate with the nurses at the front desk. The wait time was on average 1-2 hours for a 5 minutes checkup. The office is always overcrowded no matter the time of day.

Submitted Jan. 31, 2012

1
Staff
1
Punctuality
2
Helpfulness
3
Knowledge

The average wait time seems to be about an hour. I've had to wait one time for 2 hours on an appointment I made 3 weeks in advance until I saw the doctor. The staff nurses are rude with no regard for their patients' care.

Submitted Feb. 25, 2010

Facility Affiliations


Dr. Ronald I. Rothenberg's Credentials

Education

  • Chicago College Of Osteopathic Medicine (Grad. 1965)

Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
AARP
Aetna
Blue Cross / Blue Shield
MSP/BC Med