Still waiting for my prescription two weeks later despite multiple calls to the office to inquire and multiple promises to get it sent over to my pharmacy. Dr. Gutierrez might be an excellent dermatologist but her staff simply couldn't care less. Never again.

Submitted Aug. 8, 2023

very pleasant and very qualified specialist, knows a lot and very intelligent

Submitted June 26, 2019

Dr gutierrez listens to her patient and is willing to help them. She doesn't see you as a number she cares about you. We are very thankful with Dr Gutierrez. We are very lucky we found her.

Submitted Jan. 8, 2018

Dr. Guiterrez is not respectful of her patients’ time. One patient ahead of me had been in the office for 2 hours and then moved him to a room where he waited for another 1/2 hour (total 2 1/2 hours) without being seen by the doctor. He wanted to know how long before he could be seen, they told him soon. I had already waited 1 1/2 hours, so I was not going to wait any longer. The patient's time is just as valuable as the doctor's time. I have a choice in which doctors I see, so I no longer will be going to Dr. Guiterrez.

Submitted June 27, 2017

UNACCEPTABLE! RUDE, IMPATIENT, DISRUPTIVE, AND COCKY!!! DONT WAIST YOUR TIME OR MONEY TO BE TREATED THIS WAY, SEE SOMEONE WHO ACTUALLY HAS A GOOD BEDSIDE MANNER AND WILL TREAT YOUR CONDITION INSTEAD OF ARGUE WITH YOU ABOUT IT! TREATS STAFF EXTREMELY RUDELY, TALKED TO THEM LIKE SHE WAS ABOVE THEM AND WASTING HER TIME, EVEN THOUGH THEY WERE ALL WORKING VERY VERY HARD! WORST MD EXPERIENCE OF MY ENTIRE LIFE!

Submitted Oct. 19, 2014

I am so regretful for not looking at the reviews before I decided to stop by and make an appointment. She was really unconcerned with my symptoms. I was the second to last patient today so thought that she would be a bit more helpful but it seemed like she did not have that much time to spare. Maybe she should make less appointments a day so that she can get enough time with everyone. On the fence about going again.

Submitted June 19, 2014

Elsa Gutiérrez is the most inappropriate physician I have ever gone to see in my 70 years. Yesterday, without having read my chart, after she said I needed a skin biopsy, she began to preach that everything was in God’s merciful hands, not hers. When I asked what she suspected from my biopsy, she wouldn’t tell me options for “she didn’t want to alarm me.” When I asked if a worst-case scenario were treatable, she said, “Everything is treatable, for everything is in God’s hands.” I said, “Religion aside, answer me as a physician”, she appealed to God. She said the pathology lab takes 2 weeks, and I must return to her office for results. No phone calls b/c I ask questions, but I should put my trust in God. She wouldn’t name the lab. (PS – Today, another doctor is getting me these lab results in 2 days.) Gutiérrez offered only unprofessional details in a rushed 15 minutes. If I had wanted what she offered, I would have gone to church. I still seek medical skill, not a snake-charmer.

Submitted Jan. 29, 2014

I will NEVER go back to her. As a new patient I arrived early for necessary paperwork and then waited over an hr, in one of the rooms, to be seen. She talked to me for maybe 5 min, pretty much telling me there was nothing that could be done because of other medicine I am on. She didn't explain anything to me, like why the current medicine would counteract any meds she would potentially prescribe. She gave me no suggestions or alternative options. Then, knowing since I was on other medicines and it wouldn't work, she prescribed me 2 medicines that was over $150--- too much money to be spent on something that will give me no results. I would rather go to another doctor who will give me some time and actually be helpful in explaining why there might not be an instant result for my issue.

Submitted Oct. 23, 2012

Been waiting in a patient room for over 30 min. and still waiting...grrr

Submitted Aug. 7, 2012

Don't go unless you want to be seen for 30 seconds, get a handful of unnecessary prescriptions and wait two hours to be seen. I won't be going back for that kind of service again.

Submitted June 13, 2012