She was awesome and solved all my issues . I think she is being unfairly persecuted by some of these reviews.

Submitted Feb. 2, 2024

The front desk is horrible. They don't return phone calls. When you leave a message they say they will call 24 to 48 hours. when you are there it seems like you are disturbing them.disturbing. Th doctor spent more time talking to the assistant than to me.

Submitted Sept. 17, 2023

BEWARE NO MORALS
BAD SURGEON
CORRUPT
DISHONEST
DO NOT USE DR GAW

Submitted March 29, 2022

WARNING
Do NOT Use dr janette gaw
WATCH OUT

Or you will regret it

Submitted Nov. 23, 2020

I was referred to Dr. Gaw by a wonderful Gastroenterologist, whose opinion I respect. Before seeing Dr. Gaw I went online to review her history, credentials, reviews and find out a little bit more about her...I was impressed.

On the day of my appointment, I was nervous but anxious to meet with her, to get to the bottom in an attempt to resolve an ongoing 2 year issue following a hemmorhoidectomy. After walking into the exam room and introducing herself, I smiled and remarked that it was nice to meet her to which her immediate response was... 'Wow, why are you so happy when I'm about to look at your butthole!' To say that I was surprised at such unprofessional behavior is an understatement. I thought maybe this was the way she broke the ice with patients who seemed nervous about such a private matter or a way to put them at ease...although not appreciated and unorthodox to say the least.

As we began to talk and she asked me about my current problem and medical history, I noticed that she avoided eye contact with me almost the entire time, looking only at me sideways from her peripheral view as if she was embarrassed to look at me or in an attempt to give me privacy. She is a colorectal surgeon, an established and supposedly well respected doctor, so I found this very odd and disconcerting. There was definitely a disconnect because of this and I found it very strange...I have never met anyone, especially a doctor who acted in such a manner.

Before the physical exam started, she asked some questions regarding my surgery. I provided her with the answers along with some information that 2 other prior Gastroenterologists had given me, diagnosing me with Stenosis. Without examining me, she said she doubted I had Stenosis. I had 2 doctors make this diagnosis and all the symptoms associated with this, but okay. She said she would take a look. At this point I informed her that the last visit with my Gastroenterologist involved an in office exam where a Proctoscope was used and that it was so painful it brought me to tears and the doctor could not continue. She said she understood, started her exam, used her finger to in the beginning and the proceeded to use a Proctoscope, which I immediately asked her to stop doing because it was so painful.

As the office visit went along, she made a couple of additional very unprofessional comments when asked about serious questions. For example, when asked how a specific condition would be treated after the non-surgical route was taken if that did not accomplish our goal for healing to which she remarked 'You're never going to have a perfect 15 year old butthole again!' and did not answer the question. Wow!

One last comment before she left the exam room set in concrete that this was not the doctor for me. She instructed me on the pea size amount of cream I was being prescribed to use daily. She said a little went a long way and that "if I used to much I would be walking around in wet underwear all day because I would be uncontrollably squirting in my underwear!' Wow, the level of unprofessionalism was astonishing and disappointing. I had hopes that she would really be able to help me, but I could not continue down this road and trust that I would have the level of care everyone deserves.

My advice to anyone who is referred to her or who finds her online while looking for a credible doctor in this area of specialty is to not waste your time with Dr.Janette Gaw. She appears qualified and professional and even normal on her website but this was not the person I met during my first visit. She was the MOST unprofessional and weird doctor I have ever met who made me feel uncomfortable. I hope this helps.

Submitted Nov. 6, 2020

Dr gaw BAD SURGEON
WATCH OUT
RUINED ME FOR LIFE
DO NOT USE THE CHOLORECTAL INSTITUTE
CORRUPT CROOKED BUISINESS

Submitted Oct. 14, 2020

Bad Hemorrhoidechtamy
BAD SURGEON
Left me needing surgery to correct
WARNING

Submitted Oct. 8, 2020

Very Very Poor office staff in Fort Myers.. The office staff is not pleasant when you first walk in. They tell you to sit down and will call you up when they are ready.. It could be said in a nicer way. Patients feel bad about what we are going through and to be confronted office staff in front makes it worse. No compassion what so ever. Checking out is another story by it self ... Will not be going there ever again. I love Dr Gaw... Very nice a great with her patients..

Submitted Sept. 9, 2014

Very Poor staff service. Two issues: 1st - Called with message for Dr. Gaw to call me after surgery - no response, 2nd Called office and left message to obtain billing statement - no response.

Submitted April 14, 2013

Love Dr.Gaw! She has the best bedside manner and is a great CRS.I was so pleased w/ my surgery. Office staff in fort myers (colonial) leaves something to be desired.Awful w/ messing up surgery dates,etc. But I love Dr.Gaw.

Submitted July 21, 2011