Ratings for Dr. Courtney Shelton

1
Staff
1
Punctuality
1
Helpfulness
1
Knowledge

I called on a Monday to schedule an appointment for later in the week. I was told the doctor was not available except on Wednesday so I scheduled the appointment. I was told to come early. When I arrived, I could not locate the office and attempted to call for the suite number. I got no answer for the first few calls I made and when I finally got through, they told me they did not have me on schedule. Confused, I thought I might have dialed the wrong number. I checked again and realized I called the right location so I called back to verify I was not on schedule. They told me I was not and that they did not know until Wednesday that the doctor would not be in. I asked why I did not receive a call and they said it was because I was not on the schedule. They were very unhelpful and very unprofessional. I would not even attempt to visit again.

Submitted July 8, 2015

Facility Affiliations


Insurance accepted by this Doctor

Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Amerigroup
Blue Cross / Blue Shield
Coventry Healthcare
  • Coventry Health Care
Medicare
MultiPlan