I have never seen a ruder office staff than this one. Dr. Bruno refused to see me because I didn't bring notes/xrays from my other doctor. I was going to see Dr. Bruno for a second opinion. They had asked me to bring in notes/xray from my other doctor. I didn't have time to get them. But I was in a lot of neck pain and really wanted to see what another doctor thought may be the cause of it. I didn't think it was that important to have notes from other doctor. I have been to 2 separate doctors for many various health issues with my family without notes from the 1st doctor. Dr. Bruno refused to see me. I said to their rude office manager 'I am in so much pain, I have insurance, and he won't see me'. She told me he won't see me without notes or xrays from the other doctor.

Submitted Dec. 23, 2011

My experience reflects everything written here, and I can't believe I went to Dr. Bruno more than once. After checking in the most recent time, I waited 30 minutes before "reminding" the receptionist I was there, and she finally processed me and let the doctor know. I agree that to call this staff rude and incompetent is an understatement. Completely unprofessional. Dr. Bruno never remembered having seen nor met me before, despite his having diagnosed a problem I've been suffering with for a year. I had to ask him if he had a file on me that would jog his memory about my condition, the tests I had sent to him, his prognosis, and he said he didn't know. (?!) So I had to repeat my condition and symptoms several times - he couldn't remember details, got confused, threw out possible diagnoses I couldn't understand. In the end, he referred me to another doctor in his group. Needless to say, I will not ever go to this medical group ever again.

Submitted Dec. 31, 2010

I had a 10am appointment and was not seen by Dr. Bruno after 11:05am. He asked me a few questions, nothing too thorough, and after less than 5 minutes said that I should meet with his colleague on another day (and after another co-pay). He provided absolutely zero diagnosis, and his approach seemed to be either a money making scheme so that his office could double bill for seeing me or a way for him to catch up on his schedule by blowing me off.

Submitted Nov. 9, 2010

He is inappropriate and incompetent-- perhaps one of the most misogynist physicians I have ever encountered in my adult life. He made inappropriate comments during the visit, was rude to his staff, was over 30 minutes late, and then was not able to give a diagnosis. Save yourself time and money, and stay away. Additionally, there are problems with the management of this office.

Submitted Dec. 22, 2009

To say that Doctor Bruno was incompetent would be a vast over statement of his knowledge. This is the worst doctor / doctor’s office I have ever been too. Expect to wait for two to three hours. The staff is very rude and can not properly complete even the simplest task like taking blood pressure. She had to do it three times and I had to guide her through it. When the doctor finally sees you, he is 82 and is very forgetful. Be prepared to tell him your symptoms 5 times. I do not think that the doctor is all there. He too is rude and treats you like a choir. The office also lost my records, told me that that they forgot I was waiting and is irresponsive to telephone calls. This doctor is a waste of time and money. Medicine has changed a lot since the 1950’s.

Submitted Sept. 1, 2009

This office is extremely unhelpful. I sat in their lobby for 2+ hours, got weighed, and they confirmed that I indeed had a heartbeat (yes, it took them a couple of tries to find my heartbeat). The office had no idea how to get me an immunization, and when they filed the claim with my insurance provider, they wrote down the wrong identifier for the office. Incompetence is an extremely kind characterization of the folks I dealt with in this office.

Submitted Sept. 30, 2008

i echo all of the horrible comments. the STAFF IS RUDE AND INCOMPETENT!!! I also echo the referall problem with the staff. I am truely surprised that his staff can even read. They charge you $30 if you cancel w/in 24 hours of an appt but THE DOCTORS DO IT ALL THE TIME?!?!?!? ALSO,the best part i have been affiliated with this office for 3 years and i have seen Dr. Bruno. He looked at my tongue and sent me to a Dermatologists. Ther derm literally laughed out loud (after seeing my tongue) and told he knew of some good GPs.

Submitted July 18, 2008

I had a physical w/ Dr. Bruno several months ago and the staff was clueless. Meanwhile he was cranky and seemed a little upset that I hadn't had a PCP in years. He grumbled about my psych meds, too. Today the staff was very helpful, they have clearly hired a new billing specialist, and Dr. Bruno was punctual and helpful. Something seems to have changed for the better.

Submitted June 19, 2008

I think Dr. Bruno is great. While the staff might not be top notch, I did find them helpful. I have gone back several times.

Submitted June 18, 2008

The comments echoed here are accurate. The staff is terrible, rude and unresponsive. Do not expect to be able to make or change appointments by phone.

Submitted April 22, 2008