Westchester Dental Services
47 Mamaroneck Ave
White Plains, NY, United States
10601
47 Mamaroneck Ave
White Plains, NY, United States
10601
No Phone Number Provided
http://www.countydental.com
Facility Affiliations
Insurance accepted by this Doctor
Other patients have successfully used these insurance providers, please call the Doctor's office to find out if your insurance plan is accepted.
Aetna
Blue Cross / Blue Shield
I scheduled a routine cleaning for today. This was my first visit, so I had to fill out new patient forms (which, by the way, were excessively detailed and unnecessarily intrusive). I submitted the forms. But I was told to wait, and I would be called in for the cleaning. The cleaning was fine. But, again, I was told to wait, and I would be called in for x-rays. X-rays were taken. But, again, I was told to wait, and I would be called in for a meeting with Dr. Rosenberg. I was called in. I sat down and waited for about 10 minutes, and Dr. Rosenberg still had not shown up. By that time, I had been in the office for over two hours! I have never spent two hours in a dentist's office in my entire life! My patience finally wore out, and I walked out. Dr. Rosenberg may very well be an excellent dentist; I don't know because even after two hours, I still had not seen the man. Dr. Rosenberg, if you are reading this, all I can say is that you need to organize things better than this. I allowed myself one hour for this visit because it was my first time there. I figured that filling out forms would add to the 30 minutes that it normally took for a cleaning and x-rays in my old dentist's office. But two hours, and still not done? That is ridiculous and unacceptable. I hope that this review will be helpful to someone considering Dr. Rosenberg. Again, I am not criticizing his knowledge or competence as a dentist. I just think that his office is poorly managed. You should know this if you plan to see him. In all fairness, my wife and step-daughter swear by him. Maybe what happened to me was just an unfortunate exception to otherwise prompt service. I will never know because I will never go back to that office again.
Submitted Aug. 23, 2017