Dr. Miles helped our daughter who has previously seen two other psychiatrists. I strongly recommend her.

Submitted Feb. 8, 2023

Both I and my daughter see Dr. Miles. She is a top notch psychiatrist.

Submitted Nov. 9, 2022

Dr. Miles is great. Her business manager, Ray, is one of the most unprofessional and disorganized people I have ever met in Healthcare and I work in healthcare. If you look in google and all the review sites the negative reviews are about him. It’s unclear why she does not fire him.

Submitted May 22, 2021

If I could give a negative star for the office staff, I would. RUDEST office staff I have ever met My advice is to find another doctor.

Submitted April 4, 2018

THE worst experience ever so far !!!! After an initial appointment where I was given a medication that did not work for me at all, and had me with ZERO sleep for 4 days in a row, Dr. Miles called me and had me come into her office to give me another medication (I am not sure why I need a full appointment for a new medication). Anyway, the apt was made on a Monday night for a Wednesday and our babysitter cancelled on me so I couldn't make it. I left a voicemail and I then got a call later from her stating she was waiting for me at the office even though I had left a message that I would not be able to make it. The office manager is now telling me that I owe the FULL amount of the appointment, which is $260 !!!!! Now I know that these reviews are TRUE and spot on. This guy is the most rude person ever.

Submitted Jan. 26, 2017

The receptionist is extremely rude! We made an appointment for my son and left my phone number. The receptionist called and left a message on my husband's phone, changing the time for the appointment. I repeatedly tried to call back for 3 days and got an All Lines Are Busy message. At this point, I started to get very suspicious and wary of this doctor. We were not able to get through to cancel, and the receptionist called my husband's phone and was horribly unprofessional. He would not even let my husband talk. We just received a bill for almost $300 and a threat to send the bill to a collection agency. Do not go to this doctor!!!

Submitted Jan. 13, 2017

There is no receptionist to ever answer your calls. You can only leave a message, which is returned by a man who speaks little English and is hard to understand. The man who returns the calls are rude. No doctor is worth dealing with that level of rudeness. We found an excellent doctor, out of network, but much better at getting in touch with-and as a psychiatrist patients should be able to reach a human.

Submitted Sept. 4, 2015

Dr. Miles is an excellent psychiatrist. The reviews about her assistant are 100% accurate, however. The reviews about her not taking insurance are not realistic - I don't know of one psychologist or psychiatrist in a sole-practitioner office who has remained in-network. Time spent dealing with the paperwork is unrealistic. I have come to believe the assistant must be a family member, and I have told her how rude he is many times, I know other patients have told her, and I have told HIM he is rude - over a period of years now. I suggested he read the online reviews about him. He has stopped being quite so abrupt with me on the phone, but will say "past due balance" when it's a charge I couldn't have been aware of - for example, filling a prescription in between visits or filling out FMLA paperwork, etc. Most doctors do charge for these things, but if I haven't received a bill, it isn't "past due." Dr. Miles does sometimes run a little late, but not excessively so. The reason is likely because she spends a necessary amount of time with her patients and family, she does not rush for med checks. She is cautious about prescribing medication, which I appreciate. Too many doctors write a prescription without getting to know the patient. She was a pediatrician before a psychiatrist, which is rare and makes her an exceptional pediatric psychiatrist. When my child has been in crisis and I've had to page her - she has never failed to return the call, and if she can't get through, she will follow-up. Her assistant is not in the office with her - so, at least, we don't have to deal with him in person. I considered changing doctors because of him, very early on, but I have come to realize, she is worth dealing with him. Interactions with him are infrequent, once you're an established patient. Instead of changing doctors, I suggest you give her honest feedback about her assistant, and give that feedback to him as well.

Submitted June 24, 2015

She has the rudest assistant in the universe. After seeing the other comments about this makes me wonder if she even cares. I would not go there if I had to speak to him again.

Submitted Oct. 2, 2014

Dr. Miles has a very cool and uncaring manor. She's very inflexible, forcing me to pay for a missed appointment when my daughter was delayed returning from a field trip with school. I tried to call Dr. Miles several times to explain and reschedule before our appointment time, but she never returned my calls. When her rude and condescending office manager called several days later to reschedule, he never mentioned the missed appointment. When he called to confirm, though, he said I had a $130 past due balance. During the appointment, I tried to explain to Dr. Miles again that missing the last appointment was out of our control, but she merely said that I sounded angry, but still owed the money. This woman drives a Lexus and she couldn't forgive $130 for this? I did pay her, but knew we wouldn't go back. Then, four days later, I got a past due notice in the mail for the money I'd already paid her! Plus, she was often late, messed up appt. times, and couldn't remember my child's name.

Submitted July 30, 2013