I’ve been going to Dr. Zuckerbrod for several years. Staff has no personality at all. But Dr. Z is a phenomenal individual. She’ll take the time to listen to your problems. In 2021, I called to make my yearly appt. I arrived at the parking lot and called to let the receptionist know I had arrived, and was told to stay in my car until someone came to alert me to come inside. Instead, I was called on my phone and told my insurance had been cancelled (not by my insurance) almost a year prior to that. So I continued to make appts. with that office for both my husband and I and was never told that my insurance had been cancelled (by the doctors) although with every appt. they would ask me if there was any change in my insurance. To sum it up, I have had to pay hundreds of dollars out of pocket to this doctor. The office staff that have been there for years need to be replaced with more considerate, educated (referring to insurance issues) individuals. I was heartbroken to leave the one doctor I trusted and admired but obviously I had no choice.

Submitted May 18, 2022

Dr Zuckerbrod is an excellent doctor. Her staff is beyond horrible!!! (I would give them zero stars, but there is no choice for that) I have been going to her for years and I am satisfied with her attentiveness and knowledge. It's always a pleasure to talk to her. The major problem is that I can only get in to see her once a year for my physical. Any other time, the extremely rude staff is impossible to deal with. It's a waste of time and money to me to have to go to a walk in and pay a specialist co-pay because my doctor is too busy to see me. Thank God I don't really have any significant problems, if I did I would never be able to stay with this office.

Submitted Dec. 28, 2017

Dr. Jacqueline Zuckerbrod is a wonderful doctor she's very thorough has excellent knowledge and is extremely professional. Dr. Zuckerbrod is a extremely efficient and very dependable. In this world is so much craziness it is a pleasure to find such a doctor.

Submitted June 26, 2017

In looking for a new primary care physician, I asked co-workers about Dr. Zuckerbrod, the reviews were the same, Great Doctor, horrible staff.

Submitted Aug. 30, 2016

First time I felt like I got the brush off from her...

Submitted June 29, 2016

Was very disappointed this last visit. Office was FILTHY. Next time you go, take a look around at the floor and walls. I don't remember it being like this a year ago. I didn't feel like Dr. Zuckerbrod was very thorough this time either. AND found out that they dont take any appointments beyond 4pm. !!!

Submitted June 8, 2016

STRANGE, BECAUSE I DON'T GET THE SAME VIBE AS THE LAST TWO REVIEWERS! I HAD A PROBLEM THAT WAS THOROUGHLY EVALUATED BY DR ZUCKERBROD. SHE HAD THE FRONT DESK MAKE A CALL RIGHT THEN AND THERE AND I WAS GETTING AN XRAY AN HOUR LATER. THE STAFF JUMPED THROUGH HOOPS TO GET ME THE CAT SCAN THAT WAS REQUIRED AND I WAS SENT TO A GREAT SPECIALIST WHO ULTIMATELY WAS ABLE TO ADDRESS THE PROBLEM. WITHOUT DR Z'S HELP, AND THE STAFF THAT JUST GOT BASHED IN THE PRIOR REVIEWS, I WOULD HAVE BEEN LOST! I'M NOT SURE WHAT THEY HAD WRONG WITH THEM BUT I WAS ILL, GOT RIGHT IN, AND WAS DIRECTED TO THE NEXT STEP OF MY CARE EFFORTLESSLY. I CAN'T THANK THEM ENOUGH!

Submitted Feb. 10, 2015

I have to agree with the last review. Dr. Zuckerbrod is amazing. However, the staff is a different story. I have also been turned away and told "what's the matter- see a specialist" and at least three other people I know have been told the same thing. You can usually get an appt weeks or months out, but what good does it do when you are really sick? It's a shame about the staff because she is excellent.

Submitted Feb. 2, 2015

I have been going to Dr. Zuckerbrod since birth and I am now in my 20's rarely sick. I only was at the office once a year. I started getting horrible infections that were reoccurring and after two walk in visits for medication I tried scheduling an appointment with my primary doctor. When I called, the staff who answers the phone is first of all beyond rude. I was told to see a specialist. As a side note, you do not want to wait months to see a specialist with a uti. I then was told I could have an appointment two weeks out. I was already in so much pain. I ended up finding a new doctor with open appointments who treated me right away and discovered in a week I wasn't absorbing b12 and it was extremely low. I love my new dr and the appointments are so easy. My cousin who also went to Zuckerbrod since birth felt an ear infection. He again fought with office staff for an appointment this time three weeks out. It turned out he had bronchitis and bad asthma. That would have been a long three weeks. The doctor is amazing if you get the opportunity to speak with her however anytime I have called, certain staff is just plain rude. The office needs to reevaluate how appointments are made or they will lose loyal patients. It is not the receptionists job to diagnose patients and turn away urgent care. I will not be going backpurely for the reason of never getting in the office and stressful phone calls. I will definitely miss the doctor I have known since birth.

Submitted Sept. 13, 2014

I am 72 and as the years pass, various health problems occur. I've never known a GP with an in depth knowledge and concern about the patient as a person. She listens, takes notes and asks relevant questions instead of sitting at a laptop and staring at the screen. I can't recommend her highly enough.

Submitted July 10, 2013