It is not my goal to continue a fight that is already over but people considering this practice should be aware of our experience.

I went to Dr. Edmondson on a friend’s advice. She likes him and says he gave her good care. There are clearly people for whom he is a good match.

But it was not so for me. Both the doctor and the staff are from the “shut up and do what we tell you if you want to get well” school of medical care. Any time I asked why a procedure or a rule was the way it was, the only answer was “because that’s how we do it.” Again, this approach is good for some patients—it can be reassuring to some—but understanding the reasons for rules and actions is necessary for me.

It was made clear to me on my first visit that if I did not wish to follow every policy without question that I was welcome to find a different doctor. It was my fault for not taking his advice at that moment and walking out the door. Instead I completed that visit and one more which was a waste of my time and his.

Because I pushed back against the “do what we say without question” reasoning, I was told that I was hostile. Because I refused to sign paperwork giving them permission to bill my credit card a service fee each time I got a refill, I was again told how hostile I was. Because I insisted that some of the data they collected was wrong (long story) I was asked not to return.

Clearly we were not a good match.

Submitted Aug. 25, 2023

First of all the reception area is super dirty
Second the staff super rude (the only nice one was Mary) third the wait is ridiculously long. We had appointment at 3:15 they took us to the exam room at 4:05 and we wait in that room 45 minutes for the doctor. Definitely there are so many good doctors out there with great staff. No need to see this one
I will give him - 1 start

Submitted Sept. 25, 2020

Horrible experience!! Wouldn’t let the parents accompany our 18 yr old daughter, even at her request! Shamed her for her size and behaviors and then tried to run unnecessary tests costing hundreds of dollars!! We left!!

Submitted July 23, 2019

This man has no respect of patient time. The very first visit mind you is what you would expect. Very prompt and courteous. The second visit my wife and 2 children waited 1.5 hr only to do a 30 min test then wait another hour for Dr Edmundson to talk to. He was very rude and rushing them out of the office because by then it was 630 and he seemed like he wanted to go home. Mind you the original appt was at 3:30 pm after the kids got out of school. So you can imagine everyone was hungry and tired. He then spoke to my wife as if she was not important when she was asking questions towards my child's diagnosis. You would think as a concerned parent he would be more attentive. The 3rd visit was the same. 1.5 hr wait and still just as rude as the second visit. You would think for the money you are spending and your insurance as well they would be more professional. DON'T WASTE YOUR TIME. Also my wife attempted to communicate through the patient portal to which she did not get answers back to multiple requests. The staff and the Dr himself tried to tell her she was doing it wrong. I saw myself where her sent items were directed to his office.

Submitted March 28, 2019

Re Dr. Herbert Edmundson - Negative Experience!
Adj that come to mind re Dr Herbert Edmundson: rude, uncaring, cold, abrupt, unprofessional, offensive, condescending, impolite, bully, arrogant, ill-mannered, lacking in self-awareness, egotistical, inept

My daughter had a sports related injury/concussion. We took her to her sports med physician for exam. Friend suggested we visit a neurologist. Being a nervous mother dealing with our first concussion, we decided to check out Dr. Edmundson.

I took my 15 yo daughter to Dr Edmundson for concussion evaluation. MRI taken that very morning by her sport med physician. Figured we would discuss the accident, go over what her symptoms/treatment had been & review MRI. Wrong! Dr Edmundson treated us like “things”. He took my daughter’s chair, turned it so that she was facing him with her back was to me. He told her he would be speaking with her and I was not allowed to contribute to the conversation.

He questioned her about her accident, time exactly, day of week, exact date, when did she go to dr, etc. She got confused & if she misspoke, he intensified his questions & said something to the effect of "Well, your mother gave a different date on the paperwork & it doesn’t match up with what you are saying. So, which is it are you giving the right date or is she?” He badgered her until she broke down in tears. My daughter suffers from severe anxiety & takes rx to help with those issues. I put that info in her records. He then addressed the fact that she’s on the rx for anxiety & acted flippant about why a child her age would be on this rx. Doesn’t make any sense to him. How dare he state this in front of of my daughter without knowing one single thing about her or her history?

He pronounced his strong opinions about the care I gave my daughter, the care she rec'd from her physician and stated that it was all a very big problem and perhaps the medical board should be notified etc. Her physician is amazing & did everything right, often going above & beyond to get her proper treatment. Dr Edmundson made terrible presumptions that we were all inept and at fault without even speaking with me, without getting any details regarding the accident, without inquiring about the details of her symptoms and certainly without asking about the treatment she had already received.

Dr Edmundson’s style is that he will control the conversation completely. He quizzed her intently about headaches in our family. Has your mother ever had a headache, dad, brother, etc. None of us have issues with headaches but because she mentioned once upon a time had a headache, there he went off on a tangent. He asked about her brother and she, like any sister stated that he’s a pest, etc. & started off on a tangent about how he felt sorry for my son. He concluded that it must be difficult for my son to be living in a family with such a successful sister & how badly that he must feel. What? This man has absolutely no idea about our family dynamic & was making assumptions that my son is somehow sad & mistreated!

When he conclude with his interrogation of my daughter, he finally looked at me and said, "Did she get anything wrong?” When I started to explain a few things, he interrupted & asked again, “Did she get anything wrong?" He was not remotely interested in hearing from me. I was stunned that a physician was speaking to me in such a callous manner.

He did a quick exam. He did not address the MRI results that we brought with us. When he deemed the visit over, he began to walk out. I stopped him & asked what he proposed we do about her concussion. What did he recommend as far as her missing school? What were his recommendations as she was unable to stay in that environment due to the bright lights and loud noises? She had missed a lot of school at this point. He wasn’t interested in addressing that.

Even after I asked specifially, he did not address school issues or concussion accommodations. His response was to come back in 2 wks for more testing & 2 wks after that for review of the results. His plan was for us to leave, wait 4 wks to receive answers about her condition. He was walking out of our appointment without offering a single thought about her condition or any guidelines as to what she should be doing in the meantime. On his way out, he got in her face, pointing his finger and said something like, no sports until I say so!

I wish I had walked out of that appt. Have never experienced anything like it & kept thinking it would get better but it only proceeded to get worse. My daughter will never forget how she was treated & I will never forgive myself for allowing this man to treat my child the way he did. He should not be allowed to continue doing this to people. I honestly do not see how he has any patients. In my opinion, he needs to be investigated.

Submitted Oct. 24, 2018

I saw Dr Edmundson.He didn't tell me the Results of my Mri.He wouldn't listen to what I had to say.It was just listen to me.And do as I say.He gave me sample of cadista.Take for 3 weeks and come back to see me.

Submitted May 11, 2018

The team never answers the phone they are always in clinic. They will not return phone calls. When you go to the office to get your prescription they are all just talking gabbing. You end up waiting two hours for just a prescription. Dr Edmundson is very knowledgeable and a quality dr. His office help on the other hand do not know anything about customer service. He need to fix this or loose patients. Maybe he has too many and this is his plan.

Submitted Dec. 27, 2016

Very smart Doctor, and a big help. I have recommended him to many people, and he has been a big help to them also. I would definitely refer (and have) my friends and family !

Submitted July 13, 2015

I do not recommend Dr. Herbert P. Edmondson, Jr. because of unprofessional conduct.

Submitted June 5, 2014

I'm glad I didn't find this site before I went to Dr. Edmundson. I would have been scared away from the man that made a big difference in my life. He has a very direct approach which I appreciated. I'll see my wife if I want someone to hold my hand. I wanted someone who could figure out what was wrong with me. He was like a detective. He asked me lots of questions that didn't seem to be related at the time, but when he was done, he had a full picture of my issue and diagnosed me perfectly. He spent a lot of time with me and made me realize why he was late to my appointment; he actually cares enough about people to take his time and not be concerned about getting enough appointments done to rake in more money. I have recommended him to my friends, my wife, and my children. If all you are worried about is whether you will be seen on time and that the doctor will make you "feel good", he's not for you. If you want someone who cares enough to do it right, you can't go wrong with him.

Submitted April 21, 2014